Newcastle University Hiring for Learning and Teaching Team Leader Job at Newcastle upon Tyne, England Full Time

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

Salary: £26,341 – £27,924 (with progression to £30,497) per annum

Closing Date: 18 March 2022

The Role

Based in the School of Medical Education within the Faculty of Medical Sciences, you will organise, manage and prioritise the business needs for the team to ensure provision of an efficient support service for both staff and students in line with School learning and teaching objectives. The balance of responsibilities within the team will vary according to the nature and scale of the programmes within the School.

To lead, manage and develop a team. This will include responsibility for the allocation of work and prioritisation of duties, and ensuring sufficient cover is in place at all times. You should have excellent organisational and interpersonal skills; be able to demonstrate high levels of accuracy and attention to detail; be a team player; and possess the ability to use your own initiative and to prioritise your own workload. Flexibility, discretion, tact and diplomacy are also essential, as is a comprehensive knowledge of Microsoft Office packages.

For more information about the School of Medical Education please visit: https://www.ncl.ac.uk/sme/

For more information about the Faculty of Medical Sciences please visit: https://newcastle.sharepoint.com/hub/medical

This is a fixed term, full-time post for a duration of 9 months (please note job share will be considered),

Please note the Interview date is 31 March 2022.

If you wish to discuss the post you may contact our School Learning & Teaching Managers Katriona Watson via email: [email protected] or Joann Luke on [email protected]

Key Accountabilities

• To lead, manage and develop a team. This will include responsibility for staff induction, training, performance management and Performance Development Review (PDR), the allocation of work and prioritisation of duties, and ensuring sufficient cover is in place at all times,
• Ensure a truly inclusive and respectful environment, by role modelling behaviours and ensuring the implementation of all Equality, Diversity and Inclusivity (ED&I) policies and action plans such as Athena SWAN. The post holder will be expected to lead on actions and initiatives which promote ED&I and which support the Faculty’s ambitions to become an exemplar,
• To ensure, in conjunction with the Learning and Teaching Team, that all administrative functions relating to learning and teaching across the full student lifecycle (from registration, through progression to completion) are carried out effectively and to the highest standard. This will include delegation of duties to the School’s Learning & Teaching team as appropriate,
• Responsible for defining annual teaching and assessment calendar, including system set-up to enable accurate online recording of marks,
• To co-ordinate the School assessment procedures, including convening examination boards and ensuring correct set up of associated systems and databases. To ensure documentation is accurately prepared and all marks and decisions are recorded accurately. Includes liaison with colleagues to ensure all learning, teaching and student experience matters dealt with in the front facing offices (e.g. PEC, coursework marks) are communicated to the appropriate Learning and Teaching staff for completion. Where appropriate to act as secretary to Module Moderation Boards and Boards of Examiners, including agenda preparation and circulation, minute taking and monitoring progress of actions,
• Responsible for providing guidance, based on regulations, to students and academic staff with regard to non-standard requests, and for providing student-based management information as required,
• To oversee the administration of processes relating to adjustments required for students with wellbeing issues or personal extenuating circumstances,
• To assist the School Manager as appropriate with the administration of appeals and complaints forms,
• To oversee the timetabling process in the School, ensuring appropriate information is gathered on teaching requirements to enable a smooth and efficient timetabling process,
• To provide administrative support to various School Committees as required. To ensure that minutes are prepared, circulated and approved and that action points are followed up,
• To oversee the arrangements for student placements; ensuring the provision of support for sourcing placement opportunities and the upkeep of accurate records,
• To oversee the distribution of research projects to students,
• To act as the School’s Compliance and Attendance Monitoring Officer, ensuring the School meets the policy requirements and that accurate records are maintained.
• To assist the School Manager with quality enhancement and accreditation processes, including liaise with external agencies on behalf of the School,
• Responsible for highlighting identified academic sessions which will be subject to attendance monitoring on relevant systems, and for the recording of student notification of absence submissions,
• Any other duties within the scope and general nature of the grade which may be required. This includes some flexibility in working hours and may include occasional weekend working (in the region of two Saturdays per year).

The Person (Essential)

Knowledge, Skills and Experience

• Experience of working/responding independently and dealing with unforeseen problems and circumstances,
• Comprehensive knowledge of the work practices, processes and procedures relevant to the role,
• Operating knowledge of service/systems/processes in own area that would be required to provide first line advice and guidance, typically of a more technical/specialised nature, to customers,
• Clear understanding of the standards and regulations set for the conduct and output for the role,
• Working knowledge of the activities of other areas of the university relevant to school/department/work unit,
• Proven written and verbal communication skills,
• Works calmly and efficiently under pressure and to tight deadlines, with excellent organisational skills,
• Has proven ability of establishing, reviewing and monitoring administrative systems in office environments,
• Has considerable recent relevant administrative experience in a supervisory role within a higher education establishment or other large organisation,
• Experience of acting as secretary in meetings, producing agendas, minutes and actions,
• Experience of line managing staff,
• Experience of SAP and MOF’s database.

Attributes and Behaviour

Planning and Organising:

• Works in a planned and structured way,
• Uses own and others’ time effectively,
• Sets own priorities in conjunction with team and area objectives,
• Plans workload and tasks in a systematic way,
• Ensures that all activities are completed on time,
• Uses systems and tools to ensure records and audit trails are clear and up to date,
• Keeps work systems up to date, neat and tidy,
• Ensures that others know how process and systems work.

Communicating:

• Is factually correct and gives consistent verbal and non-verbal messages,
• Clear and concise; gets the message across to others,
• Chooses communication tools appropriately e.g. selective use of emails and other channels of communication,
• Tailors content of communication to the audience, changing style, tone and format appropriately,
• Uses face to face communication regularly; team meetings, one to ones, informal discussions/chats, briefing sessions,
• Can hold attention of others using appropriate, techniques; questioning, rhetorical questions, changing tone and pace of voice and animated style.

Teamworking:

• Respects the expertise and contribution of others even if own opinion is different,
• Shares relevant and useful information with others,
• Keeps other team members up to date with progress,
• Gets involved with team tasks,
• Willing to help others and share workloads,
• Supportive of team decisions,
• Asks others’ opinion,
• Respects the value that different views bring to the team.

Finding Solutions

• Uses initiative to sort things out, is enterprising in effective use of material, financial and human resources,
• Looks at ways of overcoming obstacles rather than coming to a standstill,
• Confidently deals with a broad range of information,
• Keeps an open mind to alternative ways of doing things,
• Proactively anticipates and plans for likely problem areas or obstacles by assessing and managing risk.

Qualifications

• A’ level (or equivalent) qualification plus work experience in a relevant role or broad work experience acquired through a combination of vocational training and considerable on-the- job experience, demonstrating development through progressively more demanding relevant roles.

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.

We understand how important the full employment package is to our colleagues at Newcastle University and we are committed to providing a great range of benefits and discounts for all. You can learn more about what is available here on our Benefits Website page .

Requisition ID: 13962