Newcastle University Hiring for Global Education and Community Manager Job at Newcastle upon Tyne, England Full Time

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

What’s in it for you? Newcastle University is a great place to work, with excellent benefits . We have a generous holiday package, plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you. Newcastle is an inclusive global University community where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

Salary: £32,348 to £34,308 with progression to £42,155 per annum

Closing Date: 02 October 2022

The Role

Newcastle University is a founding member of the Russell Group with a thriving international community of staff and students from over 140 countries. Our global vision is to excel by being an internationally networked and diverse community of students and staff who identify as global citizens, and who can respond to global challenges through the research we undertake and the skills and knowledge we create. The International Office leads the University’s international relations and partnerships, international student recruitment and global engagement.

Providing management, co-ordination and support for a broad portfolio of work, you will support the delivery of the University’s ambitious Global Strategy, by shaping the development and implementation of a key initiative of the University’s Global Strategy: Global Education and Community.

The Global Education and Community plan recognises not just Newcastle’s positive contribution to the wider world, but also how that wider world, in its complexity, informs our teaching and learning. Global education means understanding that there are different ways of knowing and living in the world. It means openness to difference, being critical and questioning about global norms, and awareness of global inequalities.

You will manage the development and delivery of this plan, working closely with colleagues across and outside the University.

You will manage a range of relationships interacting closely with the other International Office teams, and a wide range of Academic and Professional Services units both within the University and across a wide range of international organisations including universities, government bodies, NGOs and corporations.

The role is varied and provides opportunities for development in a challenging and rewarding environment.

We are looking for people who are energetic, results orientated and passionate about excellence and innovation with the potential to become an outstanding international relations manager and who can demonstrate practical people skills.

If this is you, we are keen to hear from you. Please contact Dimitra Boutsioukis, Senior International Mobility Manager ( [email protected] ).

We are happy to discuss flexible working arrangements and can offer hybrid working of on site and at home for this role.

Key Accountabilities

Contribute to the development and implementation of international strategies for Newcastle University, including our ambitious plans for student and colleague mobility

Responsible for a range of functions related to Global Education and Community, taking leadership for an agreed set of priorities as part of a team approach:

Internationalisation of the student experience

International partnerships and stakeholder relations

Development of profile, brand and reputation

Supporting international student engagement, recruitment and a range of other business objectives across the University

Develop, plan and deliver activities that support Global Education and Community, including the setting and delivery of targets and coordination of activity across the University

Play a leading role in developing policies and operations for global experience initiatives for students and staff and support their implementation, for example:

Lead on the development of new exchange models

Lead on the development of initiatives that support global education and community, including virtual exchanges

Develop policies and procedures for global experience initiatives

Develop and manage excellent and innovative operations to support student and staff engagement

Develop and maintain excellent and effective relationships with:

International institutions, sponsors and other international partners, with the aim of achieving strategic objectives, and staff in academic and professional service units involved in international exchange to provide effective service and co-ordination

Develop expertise in the acquisition and delivery of intelligence, information and data that is effective and applied to strategic priorities and objectives.

Co-ordinate and participate in events and visits either in the UK or overseas

Where required, lead, manage, develop and motivate colleagues.

Any other duties as directed

The Person

Knowledge, Skills and Experience

The ability to think strategically and experience of both planning and leading delivery against a range of priorities and targets

Excellent organisational and administrative skills, including experience of reporting, and the ability to support the development of highly effective operational procedures and policy

Excellent interpersonal and communication skills, including demonstrated ability to: contribute fully as part of a team; relate to and influence people from diverse cultural backgrounds; produce high quality writing and presentations

Initiative and the ability to prioritise, handle a complex workload and be self-reliant

A track record of achieving results backed by a creative approach to problem solving

The ability to balance academic and business objectives

Demonstrated relationship management experience with a focus on customer service

A good standard of numeracy, attention to detail, and the ability to work with and leverage digital systems and data

A high level of initiative and adaptability, including flexibility regarding working hours and a willingness to travel internationally when required

A high level of discretion, tact and diplomacy

Desirable

Knowledge of international Higher Education

Attributes and Behaviour

Actively promotes and develops processes to ensure that excellent service and continuous improvement are integral to the way we work

Proactively anticipates and plans for likely problem areas or obstacles by assessing and managing risks

Is an innovator with new ideas and concepts and an understanding of delivering and embedding the required change

Understands and makes sense of complex or conflicting data and different perspectives of stakeholders and University areas/faculties/etc

Qualifications

A university degree and demonstrable relevant work experience in higher education, or an equivalent combination of relevant experience and/or education/training in other sectors

The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.

Requisition ID: 22742