Newcastle University Hiring for Education Team Leader Job at Newcastle upon Tyne, England Full Time

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

We understand how important the full employment package is to our colleagues at Newcastle University and we are committed to providing a great range of benefits and discounts for all. You can learn more about what is available here on our Benefits Website page .

Salary : £26,341.00 – £27,924.00 per annum

Closing Date : 18 March 2022

The Role

The Faculty of Science, Agriculture and Engineering is seeking an exceptional Team Leader to join the School of Natural and Environmental Science’s Professional Services management team. This is an exciting and challenging role, with responsibility for managing the School’s educational services and providing comprehensive leadership and support to the education activity within the School.

You will inspire, lead and develop the Education team, having overall responsibility for ensuring all the School’s activities relating to teaching and learning are carried out effectively and with a commitment to enhanced efficiency and quality. You will co-ordinate the team’s workload, therefore you must be able to use your initiative, delegate, identify priorities and handle multiple/conflicting deadlines and be able to deliver or identify requirements for training.

You will be a proactive, innovative and highly organised individual, with evidence of successful development and implementation of policy, procedure and change processes. You will have a strong commitment to sharing best practice in a culture of continuous improvement, in addition to excellent interpersonal skills. You will have demonstrable experience of building effective working relationships with academic and professional service stakeholders and senior management. You will be a graduate (or equivalent) with significant experience of working in an education environment, with a thorough knowledge and understanding of quality assurance and enhancement standards and practice in Higher Education institutions.

We are committed to building and maintaining a fair and inclusive working environment. The position is available immediately and is offered on a full-time basis and we would be happy to discuss arrangements for flexible and/or blended working.

We appoint on merit and particularly welcome applications from groups that are currently underrepresented in administrative Professional Services such as LGBTQ+, Black, Asian and Minority Ethnic (BAME) colleagues and individuals who legally identify as male.

For all informal enquiries, please contact Carol Andrew, Education Assistant Manager via email: [email protected]

How to apply:
To apply, please complete an online application and upload a CV and a cover letter. Your cover letter is a supporting statement and you should outline how you meet the essential criteria of the role and evidence this with examples.

Celebrating SAgE 150:
We’re celebrating 150 years of Science, Agriculture and Engineering . Although a huge amount has changed over the last 150 years, one thing has stayed the same: our commitment to making a difference. We’re educating the next generation of experts and tackling the biggest challenges facing our planet. Our innovative work has always focused on making a difference to people’s lives, and you can be part of it.

Key Accountabilities

To coordinate the School assessment procedures, including convening examination boards and ensuring correct set up of associated systems and databases. To ensure documentation is accurately prepared and all marks and decisions are recorded accurately. Includes liaison with colleagues to ensure all education, learning, teaching and student experience matters dealt with in the front facing offices (e.g. PEC, coursework marks) are communicated to the appropriate Education colleagues for completion.

Responsible for defining the annual teaching and assessment calendar.

To act as the first point of contact with Timetable Services, and oversee the timetabling process in the School, ensuring appropriate information is gathered on teaching requirements to enable a smooth and efficient timetabling process.

To provide administrative support to various School Committees as required. To ensure that minutes are prepared, circulated and approved and that action points are followed up.

To act as the School’s Compliance and Attendance Monitoring Officer, ensuring the School meets the policy requirements and that accurate records are maintained.

Responsible for highlighting identified academic sessions which will be subject to attendance monitoring on relevant systems, and for the recording of student notification of absence submissions.

To lead, manage and develop a team. This will include responsibility for colleague induction, training, performance management and Performance Development Review (PDR), the allocation and prioritisation of duties.

To ensure, in conjunction with the Education Administrator, that all administrative functions relating to education are carried out effectively and to the highest standard. This will include delegation of duties to Education Administrators and Assistants as appropriate.

Responsible for the administration and implementation of the annual Singapore Overseas Immersion Programme (School of Engineering only).

Any other duties within the scope and general nature of the grade which may be required.

The Person

Knowledge, Skills and Experience

Essential

Experience of working/responding independently and dealing with unforeseen problems and circumstances.

Comprehensive knowledge of the work practices, processes and procedures relevant to the role.

Clear understanding of the standards and regulations in order to answer student and colleague queries.

Working knowledge of the activities of other areas of the university relevant to school/department/work unit.

Proven written and verbal communication skills.

Works calmly and efficiently under pressure and to tight deadlines, with excellent organisational skills

Has proven ability of establishing, reviewing and monitoring administrative systems in office environments

Has considerable recent relevant administrative experience in a supervisory role within a higher education establishment or other large organisation

Experience of acting as secretary in meetings, producing agendas, minutes and actions

Desirable

Experience of SAP and Module Outline Forms’ database.

Attributes and Behaviour

Works in a planned and structured way

Uses own and others’ time effectively

Sets own priorities in conjunction with team and area objectives

Uses systems and tools to ensure records and audit trails are clear and up to date

Ensures that others know how processes and systems work

Is clear and concise; gets the message across to others.

Chooses communication tools appropriately e.g. selective use of emails and other channels of communication.

Respects the expertise and contribution of others even if own opinion is different

Shares relevant and useful information with others

Keeps other team members up to date with progress

Willing to help others and share workloads

Respects the value that different views bring to the team

Uses initiative to sort things out, is enterprising in effective use of material, financial and human resources

Looks at ways of overcoming obstacles rather than coming to a standstill

Confidently deals with a broad range of information

Keeps an open mind to alternative ways of doing things

Proactively anticipates and plans for likely problem areas or obstacles by assessing and managing risks

Qualifications

Essential

A’ level (or equivalent) qualification plus work experience in a relevant role or broad work experience acquired through a combination of vocational training and considerable on-the- job experience, demonstrating development through progressively more demanding relevant roles.

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.

Requisition ID: 17462