New Leaf Behavioral Health Hiring for Healthcare Admin (PT) at Raleigh, NC Full Time

• This is a part-time position to assist with additional office coverage to support administrative responsibilities

• A polished professional demeanor.
• Enjoying working on a team, possessing a positive attitude.
• Excellent verbal and written communication skills.
• The ability to multitask and anticipate/resolve issues.
• Very strong organization and planning skills.
• Answering phones in a professional/courteous manner.
• Scheduling appointments.
• Efficient and accurate data entry skills.
• Proficient in using Microsoft Word and Excel software programs.
• Excellent proofreading skills with attention to detail and quality.
• Preparing emails, letters, and documents.
• Receiving and properly documenting payments and disbursements.
• Internet research abilities.
• Knowledge of bookkeeping software.

• Follow office protocols, policies and procedures to maintain the proper functioning of the office.
• Provide excellent customer service to clients and referring providers, resolving any issues that may arise.
• Maintain and ensure confidentiality of sensitive health information, as prescribed by federal and state law.
• Provide support to the physical and financial administration of the office.
• Bookkeeping entries (familiarity with Quickbooks preferred).
• Communicate organization needs.
• Oversee procedures to ensure the office runs seamlessly.
• Troubleshoot a variety of issues as they arise.
• Maintain files and databases for tracking progress on projects and organizational goals.
• to and work with directors in meeting set goals.
• Coordinate duties with other office staff members as needed.

• Bachelor’s degree preferred or equivalent administrative work experience.
• At least 1-year work experience in an administrative, customer-facing position; medical office experience preferred.
• Self-starter mentality.
• Strong organizational skills and the ability to efficiently manage multiple projects: willing to jump into different roles-with a smile-when required.
• Excellent interpersonal and communication skills, and demonstrated high level of confidentiality, independent judgment, phone etiquette, tact and diplomacy.
• Knowledge of general office practices, procedures and equipment.
• Ability to prioritize tasks and work independently.
• Excellent grammar and punctuation.
• Confident and tenacious personality that loves practicing gratitude and has eased for smiles and great humor.
• Comfortable with technology, including phone systems, Windows operating systems, Office productivity suite, web technology and computer hardware.
• [Bonus] Ability to speak the Spanish language a plus.

About New Leaf Behavioral Health:

New Leaf Behavioral Health is a 501(c)3 non-profit community mental health organization founded to ensure that people in our community have access to affordable and effective mental health services. New Leaf Behavioral Health was founded to fill an absence of services for many in the area, including those without insurance, to create an innovative approach to help meet the needs present in the community.