New England Law School – Boston Hiring for Director of Student Services Job at Boston, MA Full Time

Summary for:

Director of Student Services

The Director of Student Services is primarily responsible for providing support to New England Law | Boston students.

• In this role, the Director of Student Services works with students, faculty, and staff to create an engaged, supportive, inclusive learning environment and to promote student retention and success.
• The Director of Student Services works closely with the Dean, and the Associate and Assistant Deans on all aspects of student-related issues, fostering a sense of community and supporting the Law School’s goal of graduating practice-ready attorneys.

Responsibilities:

Typical duties and responsibilities consist of, but are not limited to, the following:

• Serve as the principal liaison between the administration and faculty and the student body, providing leadership, collaboration, and direction to ensure a positive educational experience.
• Serve as the Coordinator to ensure compliance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, and Section 504 of the Rehabilitation Act of 1973.
• Assist students and work with other departments to uniformly implement policies relating to academics, conduct, transfers, absences, withdrawal, probation, dismissal, reinstatement, study abroad and other matters.
• Oversee academic accommodations policies and procedures.
• Serve as a key contact with student government and student organizations to cultivate and maintain relationships.
• Serve in an advisory role on various faculty committees (e.g., Rules Committee, Curriculum Committee, Diversity and Inclusion Committee).
• Provide direct support with student-focused events such as Commencement, the Multicultural Reception, and the Student Awards Reception.
• Develop, implement, and evaluate programs that support mental health and wellness, promote diversity and inclusion, and assist students in managing stress.
• Oversee major institutional surveys and questionnaires (e.g., the American Bar Association annual questionnaire and the Integrated Postsecondary Education Data System).
• Together with the Clinical Office, oversee 3:03 certification and various student issues that arise throughout the semester.
• Refer students to relevant services including academic support, disability services, student psychological services and others.
• Handle emergency and crisis situations pertaining to students; collaborate with Law School leadership and appropriate departments to resolve crisis situations.

Qualifications for the Director of Student Services:

• Bachelor’s Degree required, M.Ed. or JD preferred.
• Experience working directly with students in an administrative role, or an equivalent combination of education, training, and experience.
• Strong advising and counseling skills.
• Ability to interact courteously and effectively with students, faculty, staff, and external constituencies, with a strong customer service orientation.
• Strong organizational, leadership and project management skills.
• Ability to maintain confidentiality and security of student records in compliance with laws including Family Educational Rights and Privacy.
• A commitment to furthering diversity in the legal profession and supporting underrepresented students.
• Strong understanding of legal education, including knowledge of Bar admission requirements and law school academic programs.
• Strong understanding of student affairs best practices and trends, including disability services, student wellness, and misconduct procedures.
• Ability to react calmly and effectively in emergency situations.
• An understanding of, and demonstrated commitment to, the university’s mission, vision, and values.
• Knowledge of applicable statutes and regulations, including Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• No weekends

Education:

• Bachelor’s (Required)

Experience:

• working with students: 1 year (Required)
• advising or counseling: 1 year (Preferred)

License/Certification:

• masters of education degree (Preferred)
• juris doctorate (Preferred)

Work Location: One location