Nestle Hiring for Regional HR Business Partner at York Full Time

Business Area: Nespresso

Regional HR Business Partner – Retail & Customer Relations Centre (CRC)

Location: York – hybrid working with travel required to cover North UK

Salary £31,000 – £40,000 depending on experience + potential 8% performance-related bonus + other fantastic benefits

This is a full-time permanent opportunity, but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like for you.

Position Summary

We have a fantastic opportunity for a talented individual to join our People team as a Regional Retail HR Business Partner. This is an exciting role, joining a team of HR Business partners working closely with our Customer Relations Centre (call centre team) in York and Boutiques (stores) across the North of England. In this role you will work closely with our retail management teams providing best in class HR support, guidance and governance.

A little bit about us

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers’ own homes and also savoured at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

A day in the life of a Regional HR Business Partner…

This is an exciting role, offering a real opportunity to work with managers at all levels as an instrumental regional Business Partner from day one, giving HR support and coaching to provide best in class service and site direction. This role provides real flexibility in the nature of the retail related role and gives the autonomy to get to the heart of people issues, working to develop fit for purpose solutions with a continuous improvement mentality.

You will be responsible for:
Partnering with our CRC Leadership Team and Regional Boutique Managers from day one, as well building strong connections with our retail management team across the North.

Supporting the timely execution of the People strategy for the CRC, as well as across the Boutiques (stores) in your region;

Building excellent relationships with people across our network, whilst providing coaching in order to empower managers to provide a high level of service;

Be a key point of contact for any employee relations issues that arise supporting the site to ensure the appropriate resolution it achieved in a timely manner.

Developing line managers and individuals to understand our performance and development activities; ensuring our core processes are understood, embedded and delivered;

Develop capability across your region, ensuring that there is a core understanding of our HR model;

Work as part of a cross-functional team to develop our HR practices and processes.

We operate with a centralised employee services team and centre of excellence so liaising with central HR employees will also be a key part of your role. There’s no getting away from the fact that this is a demanding and challenging role, but if you’re looking for somewhere where you can contribute to tangible, sustainable results, then this could be the team for you.

What will make you successful

Your career so far will demonstrate a track record in operational HR, with a demonstrable ability to work as a true business partner. What is important, is your ability to deliver tangible outcomes that make a real difference for our Nespresso network. It would also be beneficial to have:

Experience and/or a background of an operational retail or call centre environment;

Experience in a large scale business environment, having the ability to translate wider HR strategy and policies by bringing them to life for your area;

Previous experience in a HR role with a proven track of delivering outcomes that make a difference to the business or having a HR-related qualification;

Experience of working to deadlines that include contributions from multiple stakeholders within a project;

Having an excellent eye for detail and understand how your decisions impact the wider business.

Most importantly, you will know the importance of being able to flex your style when prioritising work in an environment that is often ambiguous and pressured.

What you need to know

What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus statutory holidays plus 12 days flexi leave per year, pension scheme and a real focus on personal development and growth.

The closing date for this role is 16th June 2022.

Interviews will be held on the 22nd June 2022.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!

Right to work in the UK

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We have assessed this role and it could be applicable for sponsorship under the Skilled Worker route. If you do not have the right to work in the UK and you are unable to gain this independently, we may be able to provide sponsorship under the Skilled Worker route in line with the Home office guidelines. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the eligibility criteria under the Skilled Worker route and understand the immigration fees that you would be responsible for when making a visa application. If you require sponsorship, please discuss this with us as part of the recruitment process.