As one of the world’s premier entertainment portfolios, NBCUniversal International Networks & Direct-to-Consumer delivers quality content and compelling brands to over 160 territories across Europe, the Middle East, Africa, Latin America and Asia Pacific. Delivering a full range of entertainment experiences to local audiences across the globe, the unique brands include UNIVERSAL TV, SYFY, E! Entertainment Television, 13THSTREET, DIVA, Studio Universal, Telemundo, Bravo and DreamWorks. Universal+ (a hybrid linear and non-linear service) aggregates the group’s brands on affiliate platforms, offering subscribers both live programming and an extensive range of compelling VOD content, including territory premieres and full boxsets, available all in one place.
NBCU’s direct-to-consumer activity outside the US includes Hayu, the all-reality SVOD service available in 27 territories – including the UK, Canada and across Europe and Asia Pacific – as well as our, streaming service Peacock, recently launched in the UK, Ireland, Germany, Austria, Switzerland, and Italy.
NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks, and a premium ad-supported streaming service. NBCUniversal is a subsidiary of Comcast Corporation.
Job Description
The HR Coordinator will support and assist the HR Manager and HR Director across the direct-to-consumer (DTC) client groups. The role is truly varied in nature and is responsible for delivering first class employee administration, operational and systems support to employees. This role is the first point of contact for all HR related queries and will be accountable for ensuring that all HR administration and enquiries are addressed in a professional, efficient, timely manner.
Recruiting and Onboarding:
Create new employee records via internal systems
Create and maintain employee folders
Prepare relevant letters and documents for new and/or existing staff
Manage all on boarding activities, including HR & benefits induction
Track and capture all visa and immigration related documentation
Prepare the system to post new roles, prepare job descriptions and work closely with the Talent Acquisition team where relevant, including supporting line managers in the hiring process
HR Processes
Process any system data changes, workflows & paperwork for life cycle events such as promotions and transfers, liaising with HR Operations & HR Connections where needed to ensure correct processing
Process all monthly payroll changes for UK and South Africa employees; including starters and leavers, and work closely with payroll to ensure they have up to date and accurate information
Organise, conduct and maintain data on leavers and exit interviews
Accurately maintain and update employee database (SAP and myHR) and any other HR systems as required
Assist in any program rollouts (i.e. performance review process, salary planning, benefits open enrolment, early careers programs, etc.)
Maintain clear and accurate employee records
Support Global Mobility in managing internal and external relocations, and remote working requests
Use HR systems to provide accurate reports and data to HR business partners and business leaders
Check and process invoices
Run/generate monthly and ad hoc employee data reports
Policies & Support:
Support Junior talent development; be the main point of contact for our interns
Be the main point of contact for policy queries (e.g. family friendly policies, absence management), and escalate where necessary
Deliver high client service by offering solutions and effectively problem-solving questions or concerns raised by internal and external stakeholders
Act as the primary liaison with several HR departments, in order to manage and resolve day to day employee issues
Support wider HR project initiatives (DEI, Career Development, well-being etc)
Qualifications
A good working knowledge of HR practices and procedures preferably within a large organisation
Experience of undertaking transactional HR administrative work, including data entry into HR systems and creating paperwork
Solid working knowledge of HR systems and ability to produce and analyse reports
Pro-active, methodical, accurate and organised with excellent attention to detail
Proven ability to multi-task and prioritise a busy, changing workload
Willing to learn, be solution orientated and curious with an appetite to continually review and improve processes
Able to be discreet and professional and maintain confidentiality
Able to cope in a fast, dynamic and ever evolving environment in a calm and professional manner
Excellent computer skills including strong knowledge of Microsoft Office
Strong interpersonal skills
Strong written and verbal communication skills
Additional Information
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
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