Nationwide Building Society Hiring for ATM Software Engineer Job at Swindon, Wiltshire, South West England, England Full Time

As an Technical Specialist Lead, you will be accountable for the standard operating environment (SOE), specifically for the ATM environment. You will be responsible for the packaging, test and change process, as well as support of the same in both the development and production environments.

Using Agile methodologies you will ensure that value is delivered at pace, whilst balancing risk to ensure there is minimal impact to the operation. You will be expected to participate in post incident/change reviews, to drive continuous improvement actions and reflect on lessons learned. You will work closely with your peers and stakeholders in the delivery of the ATM lifecycle programme, as well as the development and implementation of technical change.

At Nationwide we openly put our 15 million members at the centre of every decision we make as a business. Every role, no matter what it’s doing, is member focused.

ATM & Cash Services play a big part in our members access to cash. As members of Hassle-Free Money, we are a diverse team that span the end-to-end service offering of ATMs & cash for branches. From cash deliveries to testing the latest ATM software, our mission is to ensure that our members get legendary service during every interaction they have with our service.

The role supports an operational model, based on the availability of branch staff, meaning core hours between 9:00 and 17:00 must be covered, although some flexibility will be expected.

The requirements of the role mean that we operate a hybrid-working model, where office visits to Nationwide House in Swindon will be required to carry out significant elements of the role. Some work is possible to be performed from home and we have a great remote-working tools.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

During our peak morning period, you’ll be responding to fallout of the previous day’s release schedule, as required. You may need to recover a small number of ATM’s that have failed, and then investigate the root-cause and remediate.

You’ll then meet with the ATM services release team to perform post implementation analysis and plan subsequent releases.

You will then process and package the latest release of ATM software from the vendor and build and execute a test plan, ensuring that scripted installation works without issue in both development and then production environments.

The biggest challenge will be keeping up with pace of change, where you’ll be expected to learn on the job and use your organisational skills to prioritise tasks accordingly.

About you

Must have experience of the following:

• Good experience in a relevant ATM environment
• Knowledge of an ATM platform
• Microsoft Technologies
  • Windows 10
  • System Centre Configuration Manager (CMCB)
  • Active Directory
  • Group Policy
  • Windows Defender
• Technically minded and logical, with a strong attention to detail
• Excellent written and verbal communication skills
• Organised with a positive attitude
• High degree of personal motivation and willingness to develop
• Ability to work under tight time pressure
• Experience of the following would be beneficial:
  • Writing design documents, handover documents and knowledge articles
  • Programming (VBA, Javascript, Powershell)
  • McAfee Endpoint Orchestrator (ePO)

We’re also interested in who you are as a person. Why? Because our membership is made up of so many different kinds of people, so we want our employees to be just as diverse. We’d love to hear about:

• Your values, and what makes you who you are
• How you’d make a difference to our members in this role

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday pro rata

Why work at Nationwide

We’re a building society founded by ordinary people, our members, who came together to help each other get the most from their money, buy homes and save for their futures. For over 130 years, we’ve supported each other and our communities, and we’ve done the right thing for wider society too.

If you come to work here at Nationwide, you’ll be part of that. Part of something a bit different. And something really quite special.

What’s more, we have a strong ethic of care for each other and our members. We recognise that our employees feel most appreciated when their thoughts and values are respected and considered. We’re committed to creating a culture that recognises and truly values our individual differences and identities. So, if you’d like to be a part of an inclusive workplace where you can be yourself, where your talents are nurtured, and you feel empowered to contribute, then please apply and help us in building society, nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up to date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.