Narragansett Indian Health Center Hiring for Purchased and Referred Care Office Support Assistant at Charlestown, RI Full Time

PRC Office Support Assistant

The Narragansett Indian Health Center (NIHC) has an immediate opening for a competent PRC Office Support Assistant onsite to assist other PRC staff with processing patient referrals and medical bills and to help the PRC staff with the organization and running of the daily PRC administrative activities. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. The successful candidate will perform a full range of office support activities for the PRC office. These functions include application of computer skills; MS Office applications, and internet, data entry, typing, patient accounts payable, maintaining office supply inventory, answering phones, scheduling, filing & record keeping, typing, collecting and delivering mail, assist NIHC Administration Office Support staff with oversight of maintenance and supplies for PRC office equipment, daily general office routines. This is a diverse position that requires well established office skills. Must be conscientious, prompt, timely, and responsible.

Candidate should possess a positive attitude as required in this fast paced, detail-oriented environment with many deliverables and deadlines. Must be a team player and work well with others as this is a support position with constant interaction with fellow workers and patients. Successful candidate will assist patients with scheduling visits with outside health care providers, may explain the PRC eligibility requirements to patients and staff after training. Must have knowledge of and comply with Protected Health Information (PHI) and HIPAA requirements; knowledge of IDC codes; and understanding of health insurance billing.

Responsibilities

• Organize office and assist associates in ways that optimize procedures
• Sort and distribute communications in a timely manner
• Create and update records ensuring accuracy and validity of information
• Schedule and plan meetings and appointments
• Monitor level of supplies and handle shortages (Maintain supply inventory).
• Resolve office-related malfunctions and respond to requests or issues
• Coordinate with others to ensure compliance with established policies
• Maintain trusting relationships with patients and colleagues
• Perform receptionist duties when needed
• Handle incoming calls and other communications.
• Manage filing system.
• Provide information as needed.
• Greet clients and visitors as needed.
• Update paperwork, maintaining documents, and word processing.
• Help organize and maintain office common areas.
• Perform general office clerk duties and errands.
• Coordinate with NIHC Administration office staff to maintain office equipment as needed.
• Aid with patient reception as needed.
• Perform other general office clerk duties and errands
• Create, maintain, and enter information into databases.
• Other duties as assigned.

Requirements

• Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Warm personality with strong written and verbal communication skills
• Proficiency in MS Office

Education and other Requirements

• High school diploma/ GED
• 3+ years office experience
• Valid driver’s license
• COVID-19 vaccination

The NIHC is a tribal FQHC, owned and operated by a federally recognized Indian Tribe. Benefits available include health/dental/ term life insurance/paid time off (paid sick leave, vacation, holidays, and personal leave) following probationary period and 401K after one year. The Tribe practices Indian Preference in Hiring and AA/EEO.

Position is subject to background investigation including FBI fingerprint check and drug screen. The federal government regulates drugs through the Controlled Substances Act (CSA) (21 U.S.C. § 811), which does not recognize the difference between medical and recreational use of marijuana. Under federal law, marijuana is treated like every other controlled substance, such as cocaine and heroin and the Food and Drug Administration (FDA) still classifies it as Schedule 1 drug. Therefore, any use of marijuana will disqualify an applicant for employment with the NIT/NIHC.

Please provide cover letter WITH SALARY REQUIREMENT – see pay range for this position in this job post.

Job Type: Full-time

Pay: $15.00 – $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday

Application Question(s):

• Do you know and understand HIPAA requirements?

Experience:

• Medical office: 2 years (Required)

Work Location: In person