NAR Training Hiring for Medical Education Program Manager at Greer, SC Full Time

This position requires a seasoned EMS professional with extensive experience in modernized online hybrid educational programs with a diverse student base to be the Medical Education Program Manager for NAR Training. This NART Associate performs curriculum research, development, writing, delivery, review, updating, quality control, and sales functions and will receive taskings based upon the educational and training requirements of the organization. Additionally, this position is responsible for developing solutions to meet specific requirements and objectives received from external sources (e.g.. government contract opportunities). The successful candidate will be expected to thrive in a dynamic, team-oriented environment while maintaining all medical training accreditations and credentialling.

ESSENTIAL RESPONSIBILITIES

This is not an all-inclusive list of duties and responsibilities. Projects/duties may be modified/changed/added/deleted as needed.

Provides Operational Medicine curriculum development and course instruction for NAR Training, ensuring training products are built and updated to the highest quality to keep NAR Training curricula, exams, and courses relevant and in-demand

Actively participates in teaching classroom sessions, skills labs, and field scenarios

Ensures all curricula and curricula-supporting documentation is highly organized and saved to a NAR enterprise compliant network drive Curriculum Vault System (CVS)

Populates and maintains the CVS folders with all course offerings that exist in the NAR Training portfolio

Writes, formats, organizes, and manages NAR Training curricula as comprehensive programs of instruction, containing all the information a course manager, instructor, and support person requires to properly execute the training

Coordinates with the NAR Training leadership and manages access permissions, secure back-up plans, and all aspects of data management and business continuity regarding the CVS

Incorporates version control processes when updates and changes are made to files in the CVS

Develops and implements a Curriculum Continuous Improvement Program (CCIP) and makes updates to curricula when the Committee of Tactical Combat Casualty Care (CoTCCC), Institute of Surgical Research (ISR), DoD, National Association of Emergency Medical Technicians (NAEMT), and other regulatory and credentialing authorities make doctrinal changes or new medicine best practices emerge

Ensures the CCIP also includes curricula quality control and updates that are driven by student and instructor critiques, AARs, and lessons learned

Selects, mentors, and evaluates a fully capable, qualified, and standardized cadre of medical instructors and support personnel

Meets with prospective customers, develops positive NAR Training client relationships, and promotes the sales of NAR Training and Education programs

Contributes to NAR Marketing and Communications (MARCOM) in the development of content to ensure successful attainment of NAR enterprise goals

Assists with the testing and evaluation of products and solutions used in the NAR Training program environment.

Identifies “gaps” during authorized customer training sessions and provides real-time product and/or capability feedback to the NAR Innovation Team

Assists all organizations within NAR to facilitate initiatives in sourcing and/or developing equipment and training related customer solutions

SUPPLEMENTARY RESPONSIBILITIES

Completes any tasks and/or projects assigned by supervisor

AUTHORITY

Develops, approves, and implements Operational Medicine curricula, lesson plans, schedules, and related items

Selects, trains, and coordinates a team of qualified educators and support personnel to complete Operational Medicine Education and Training programs

Ensures the highest quality equipment, logistics, and support materials are serviceable and available for all appropriate training programs

Coordinates with NAR leadership to develop and maintain a network of vendors and educators to facilitate an expandable scope and scale capability for NAR Training programs throughout the world

Defines education and training facilities requirements and coordinates with NAR management accordingly to ensure training is completed in a network of safe, reliable, realistic, and budget-conscious facilities

ACCOUNTABILITY

Ensures all education and training programs are in compliance with approved NAR Training medical control protocols as well as local, state, and federal standards, rules, and regulations

Ensures processes and controls are in place to deliver training programs with technically accurate content

Ensures that training programs are safe to execute and are executed in a fiscally responsible manner with regards to resource utilization

QUALIFICATIONS

Education

Associates Degree and/or six to eight years relevant experience

Bachelor’s degree and/or ten years relevant experience

Competency and Skills

Understands the protocols and proper training methods as an instructor within the following:

USSOCOM Advanced Tactical Paramedic (ATP) or National Registry of EMT’s Paramedic (NRP)

IBSC Critical Care Paramedic and / or Flight Paramedic Certified

Basic Life Support Training Center Faculty or Instructor

Advanced Cardiac Life Support Training Center Faculty or Instructor

Pediatric Advanced Life Support Training Center Faculty or Instructor

NAEMT – Course Coordinator and/or Faculty

Communicates with other team members proficiently

Displays business acumen, performance management, organization, and presentation skills

Identifies and resolves problems in training program processes

Competent in accurately budgeting/forecasting costs associated with executing training courses

Experience

Ten years functioning as a Critical Care/Flight Paramedic

Four years minimum as a Program Manager and/or Coordinator for an accredited medical Continuing Education Program (CEP).

Experience in instructional design, course development, and providing curriculum or other training content to an extensive external customer base.

Greater than one year experience managing and operating fully accredited online hybrid EMS programs.

Specific Characteristics

Demonstrates a strong background in civilian and military tactical medicine and an applied knowledge and/or experience in credentialing and student learning measurement

Demonstrates a proven understanding of training delivery including both traditional and web-based model.

Demonstrate in-depth knowledge in pursuing/maintaining training center credentialing and accreditations to include but not limited to;

National Association of Emergency Medical Technicians

American Heart Association

International Board of Specialty Certifications

Commission on Accreditation for Prehospital Continuing Education

Committee on Accreditation for the EMS Professions

Proficiently acquires and analyzes complex statistical data to measure and improve the performance of programs and services

Demonstrates ability to be decisive even when presented with limited information and adapts to feedback and a dynamic market environment

Proficiently defines and manages a set of goals involving diverse contributors with differing business objectives (e.g. Product sales vs. Training programs)

Understands and executes program and process management

Possesses an innovative spirit and demonstrates vision and strong interpersonal skills

Applies excellent oral and written communication skills including group instruction, facilitation, and presentation

Demonstrates excellent interpersonal and customer centric skills

Adapts easily to changing direction, focus, and priorities while maintaining a high level of internal and external customer satisfaction.

Carries responsibility to be a consummate, organized professional who can drive business initiatives and training plans to completion

DEMANDS

Time and Availability

Must be able to work a minimum of 40 hours each week from 8 a.m. – 5 p.m. or some variation thereof

Occasional evening and weekend work may be required as job duties demand

Travel

Ability to travel long distances by car and airplane for up to 50% of job duties.

Ability to be absent from home for multiple days at a time and multiple times per year to support training and marketing efforts at locations worldwide

Ability to travel to our Las Vegas or South Carolina Training Center up to one week per month as needed to ensure program compliance

Physical

The physical demands described here are representative of those that must be met by a typical office employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to lift 50+ pounds on a frequent basis

Ability to use a computer including visual acuity and hand-eye coordination

Frequent sitting, standing, and walking

Occasional reaching with hands and arms, stooping, and kneeling

Environment

Ability to tolerate environmental extremes outside the office environment.

Ability to function in high stress, noisy and isolated environments

Ability to work in both office and warehouse/assembly environments

AAP/EEO Statement

North American Rescue, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.