MyCare Finance, Inc Hiring for Finance Analyst Job at Clearwater, FL Full Time

QUALIFICATIONS:

Education Required: High School Diploma

Experience:

Required: 1-2 Years in a call center/customer service environment.

Preferred: 3-5 Years in a call center/customer service environment.

Specific Skills:

Required: Computer skill appropriate to position, problem solving skills, self-motivated, ability to work with a team and independently, time management and organization skills.

Preferred: Proven customer support experience, strong phone contact handling skills and active listening, excellent communication skills.

Customer Service Job Functions:

· Handle phone calls and mail in a timely manner.

· Demonstrate effective verbal and non-verbal communication skills, courtesy and etiquette for all customers.

· Motivate customers to keep their account current.

· Help customers efficiently manage and optimize their accounts.

· Submit daily reports to manager.

· Promote teamwork among co-workers by helping without being asked, demonstrating flexibility and accepting reassignment.

· Assess customer needs and initiate effective interventions considering service, outcome and cost. Consult with management to assist in the development of customer relations.

· Participate in ongoing training of software application processes, payment processing, and reports.

· Perform other duties as assigned.

Job Type: Part-time

Pay: From $20,280.00 per year

Schedule:

• Monday to Friday

Work Location:

• One location

Work Remotely:

• No

COVID-19 Precaution(s):

• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Work Location: One location