My Wellness Centre Hiring for Virtual Live Chat Specialist (Entry Level) at Boise, ID Full Time

Katy Wellness Center offers a wide variety of massages and ensure that every treatment is directed toward the current injury which will be discussed at the time of treatment.

Job Description

Our growing business is looking for skilled problem solvers to join our team as an Virtual Live Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers.

The Virtual Live Chat Specialist specialist s to the Virtual Live Chat Specialist Manager and will be responsible for providing a variety of customer support related duties for the company and our clients. This person will interact daily with visitors on our client’s websites via (Virtual Live Chat Specialist software) and will be expected to provide exceptional customer support in real-time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service.

Responsibilities

Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns

Evaluate customer interactions and elevate issues to Virtual Live Chat Specialist Manager when appropriate

Crete relationships with new customers to better understand and achieve their needs

Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately

Promotes interest in client products and services

Consistently achieves established standards of the position

Continually portray and project a positive and professional image.

Provide administrative support to the customer service team

May assist with overflow work and other duties as needed

Promotes interest in client products and services

Consistently achieves established standards of the position

Continually portray and project a positive and professional image

Provide administrative support to the customer service team

May assist with overflow work and other duties as needed

This position is also a remote position in which you will be working from home

Qualifications

Strong work ethic. with the ability to work well both independently and within the context of a larger team-oriented environment

PC keyboarding and internet experience needed

Strong communication and interpersonal skills- including written and verbal

Upbeat positive attitude and professional demeanor

Articulate and well accustomed to a client-facing role

Ability to compose professional emails is a plus

Proficient written and verbal communication skills in English;

Basic technical skills (able to navigate through smartphone and computer applications) With an upbeat, positive, kind empathetic personality.

This position is also a remote position in which you will be working from home.

Additional Information

Company equity program

Medical, dental, life and vision insurance

Unlimited paid time off

Paid family leave

Short-term disability

401k plan

Reimbursement for education and professional development

Employee assistance program.

Company Description

The Wellness Centre has been offering wellness solutions to support members of the community become healthier and live a well-balanced life for nearly two decades. We gather experts and practices for living to guide your journey toward a mindful and inspired life because we believe that no single path holds the key to absolute well-being. As times have changed, our basic principles have remained. We believe in balancing the entire body from above, down, inside and out. We are whole health for your whole body!

Dr. Balin and the team have over thirty years of experience and have been deemed Katy’s best chiropractor and wellness center many times over throughout the years. We invite you to look at the website and discover the wide array of wellness therapies that we provide, including massage, skin care, nutrition, biofeedback and chiropractic treatments and other wellness therapies. Our team of experts craft wellness experiences that are customized, bringing the mind, body and spirit back to nature full circle.

The Wellness Centre has been offering wellness solutions to support members of the community become healthier and live a well-balanced life for nearly two decades. We gather experts and practices for living to guide your journey toward a mindful and inspired life because we believe that no single path holds the key to absolute well-being. As times have changed, our basic principles have remained. We believe in balancing the entire body from above, down, inside and out. We are whole health for your whole body! Dr. Balin and the team have over thirty years of experience and have been deemed Katy’s best chiropractor and wellness center many times over throughout the years. We invite you to look at the website and discover the wide array of wellness therapies that we provide, including massage, skin care, nutrition, biofeedback and chiropractic treatments and other wellness therapies. Our team of experts craft wellness experiences that are customized, bringing the mind, body and spirit back to nature full circle.