MUFG Investor Services Hiring for Senior Manager, HR Systems and Process at London Full Time

About MUFG Investor Services:
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

#LI-Hybrid

Job Description

As the HR Systems & Process Senior Manager, you will be responsible for managing the development of the Company’s HRIS system as well as our other people systems. This senior role will be responsible for liaising with users, leaders, and key stakeholders to ensure quality, consistency and efficiency in our HR system and related processes.

With a focus on developing the functionality of the People System, you will look to maximise automation from the system, coordinate any integration activities to other systems and coordinate data processes in support of the departments Power Bi reporting. All this is to be managed through considered and documented processes.

Reporting into the Executive Director, Reward & HR Operations, you will support in the wider management of team budget reporting and risk management processes

The HR Systems and Process Senior Manager is a unique opportunity to provide expert process and subject matter expertise in a fast growing investor services organisation.

Key Resposibilities of the Role are:
Deliverables

Gain a thorough and comprehensive knowledge of existing HR Systems and related processes across the whole Human Resources Team.

Own the HR Systems infrastructure landscape, assessing requirements to integrate systems and data with other HR and non-HR systems

Be the HR Data Governance systems leads to ensure access to platforms is determined by role type and need. Coordinate internal access reviews with Risk and Audit teams.

Improve the efficiency of data collection and act as a subject matter expert for the applicable systems / processes

Review HR Operational processes and assess opportunities to standardise or automate/systemize a solution through technology.

Support the further development of the Company’s new ATS (Smart Recruit) systems.

Develop a thorough change management process for all HR System developments.

Be the HR system lead in supporting any HR project implementation to ensure technical requirements and integrations are understood & applied.

Budgeting and Reporting

Management of annual system renewal processes and HR system development budgets

Review the efficiency of HR System processes from a cost and resource perspective and recommend improvements accordingly.

Support the head of department with wider team coordination including budget reporting and tracking, project management and incident management

Collaboration

Work with the HR team to assess and develop HR system solutions based on department and business need.

Coordinate process improvement reviews with HR Operations teams ensuring processes are consistent globally and documentation is in place

Work with technology teams in investigating further opportunities for HR systemization and automation

Qualifications

Educational/Work Experience Requirements

Third level qualification in IT/Computer Applications/Technology or Human Resources (min 2.1 honors degree)

4-7 years of progressive HR experience with a minimum 5 years of HR Systems development

Technical and Functional Skill Requirements

In depth practical system architecture knowledge of HR Systems

Proven track record of delivering HR system change projects including integrations

People management skills – introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions

Excellent organizational skills, documentation skills and attention to detail.

Analytical thinking and ability to understand and interpret information.

Process Improvement and Development expertise

Experience of multiple system integrations implementation

Additional Preferred Skills/Knowledge

Experience of Sage People & SmartRecruiters

Computational Skills including excel, PBI.

In depth HR Process Knowledge and change management qualification

Understanding of AI/Machine Learning concepts

Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.