mPower Software Services Hiring for Information Security Associate – mPower Software Services at King of Prussia, PA, United States Full Time

Job Summary :

This position serves as an Information Security Associate for the Information Technology Management (ITM) department, and as a technical support analyst for the organization.

Responsibilities & Duties :

Information Security (IS)

• Assist with the coordination and execution of IT security projects for the organization under the guidance and oversight of the Director of IT Management.
• Implementation, support, and administration of vulnerability assessment, patching updates and compliance services and appliances.
• Assisting in auditing to ensure security policy compliance.
• Collaborate and build relationships with engineering and infrastructure operations.
• Develop and implement an information security and IT risk management program.
• Prepare organizational IT / IS documentation and policies / procedures, as needed.
• Communication and work with the various organizational units and stakeholders with regards to IT Risk assessment and risk management processes.
• Continuously maintain an intimate knowledge of the rapidly changing cyber-security landscape by synthesizing information about cyber-security from various sources such as Homeland Security, CERT, media, vendors, and other external agencies.
• Conduct data classification assessment and security audits and manage remediation plans as directed by senior IS team members.
• Assisting with coordination and execution of IT security projects for the organization under the guidance and oversight senior IS team members.
• Annually maintain and obtain new certifications relevant to job duties.

Technical Support

• Configuration, administration, and troubleshooting of organizational desktops, laptops, tablets, printers, and VOIP phones.
• Manage the IT ticketing system create service / trouble tickets and establishes a level of priority for each ticket / request and assigns them out based on severity
• Primary service / help desk manager track, prioritize and assign tickets and assist in automate resolution processes to drive IT service delivery efficiency
• Setup, maintenance, and implementation of online and hybrid video conferencing & zoom rooms administration across the organization.
• Provide training, support and orientation to staff on use of equipment, software, and other technical resources
• Serves as back-up for support and administration of Microsoft computer networking and domain administration

Skills Required :

• Demonstrable understanding of security operations, log analysis, and intrusion detection.
• Confident knowledge of network, application, and host security technologies
• Demonstrable experience of network management and desktop / laptop / mobile device support.
• Demonstrable experience of Windows server and desktop administration, network security principles, VPN, Firewall, and best practices.
• Experience mitigating security standards, protocols, and standard operating procedures for an organization or company.
• Working knowledge and experience utilizing MS Active Directory services, Office 365 Administration; preferred experience using MS Intune, MS Autopilot, MS Exchange administration, MS SharePoint administration, and MS Teams administration.
• Able to work collaboratively and sustain effective working relationships with diverse colleagues, partners and
• Able to organize their own work and time productively
1 hour ago