MountainStar Healthcare Hiring for RN Coordinator Transfer Center Full Time

Introduction

Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At MountainStar Healthcare our nurses set us apart from any other healthcare provider. We are seeking a(an) RN Coordinator Transfer Center to join our healthcare family.

Benefits

MountainStar Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Fertility and family building benefits through Progyny
• Free counseling services and resources for emotional, physical and financial wellbeing
• Family support, including adoption assistance, child and elder care resources and consumer discounts
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan
• Retirement readiness and rollover services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

At MountainStar Healthcare, our nurses play a vital part. We know that every nurse’s path and purpose is unique. Do you want to create your own personal career path in nursing? HCA Healthcare is your career destination! Our scale makes it possible for nurses to create the career path that fits their life – for life – and empowers their passion for patient care. Apply today for our RN Coordinator Transfer Center opportunity.

Job Summary and Qualifications

The Patient Transfer Center’s mission is to assist in the clinical placement and movement of critical patients both into and out of our facilities, providing timely access to care for our patients when minutes matter the most. We are a Team of Registered Nurses serving as a central resource to facilitate and provide safe, efficient transfer of emergent and acute care patients. The Patient Transfer Center coordinates all aspects of: Transfer, Admission, ER Notification, Consultation, Transport and Telemedicine service for patients into or out of an HCA facility in the region. This service is available to every Hospital, Urgent Care, Clinic, Care Facility, and Health Provider referring into or out of an HCA facility.

As a member of our team, you will:

• Be responsible for coordinating direct admissions and hospital transfers to an appropriate HCA Division hospital.
• Coordinate ambulance transfers from the HCA Division hospitals to other facilities and post-acute care providers.
• Work in a customer-centric transfer and transport call center; respond to all callers with the aid of an electronic database of service profiles, approved clinical protocols and healthcare information.
• Efficiently and effectively, manage all hospital transfers. Consult with on-call physicians regarding patient care issues, needs and concerns and advise when appropriate.
• Work collaboratively with HCA facilities to manage all internal and external patient movements and the allocation of bed assignments.
• Apply your nursing knowledge derived from education and experience as foundation for gathering appropriate clinical data to ensure appropriate placement, transfer facilitation, communication, and accurate documentation.
• Facilitate inner facility transfers, maintaining communication with all parties including but not limited to attending/accepting MD and referring facility.
• Communicate with physicians and outlying facilities if placement of a specific patient will be problematic. Use problem-solving skills to determine the best course of action, which will be satisfactory to the patient, the MD, and the hospital.
• Make suggestions, and utilize creative thinking and acquired knowledge to assess situations and improve department decision-making and action.
• Be responsible for documenting and tracking all hospital transfers and transports.
• Assist in data collection, monitoring, evaluation, and analyzing of transfer problems for the purpose of developing and implementing protocols, policies and procedures.
• Follow specific protocols, policies, procedures, and utilize established resources.
• Work collaboratively with team members ensuring appropriate patient admissions and exceptional consumer experience
• Exhibit excellent customer relationship skills including telephone and personal contact with all of the call center’s customer groups, i.e. physicians and their office staffs, nurses, vendors and fellow employees, etc.
• Establish and maintains a high degree of awareness and knowledge of participating HCA hospital’s medical staff, services and special programs
• Maintain composure and customer-centric communication with challenging callers.
• Practice and adhere to the “Code of Conduct” philosophy, and “Mission and Value Statement.”

Education and Requirements:

• Graduate from an accredited ADN or Diploma nursing program
• Current license to practice professional nursing in the state of Utah
• BLS, ACLS, PALS Certifications (If not currently certified with ACLS and/or PALS: must obtain within 6 months)
• Minimum 5 years acute care RN experience

Preferences:

• BSN or Bachelor’s degree in nursing
• 2 years of Critical Care nursing to include ED, ICU and/or House Supervisor experience

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“The great hospitals will always put the patient and the patient’s family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.”- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Join a family that cares about every stage in your career! We are interviewing candidates for our RN Coordinator Transfer Center opening. Apply today and a member of our Talent Acquisition team will reach out.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.