Mount Nittany Health Hiring for Patient Access Coordinator – Registration Services (rd Shift) * $, Sign-On Bonus * at State College, PA Full Time

At Mount Nittany Health, we provide high-quality patient care with a unique combination of the latest in clinical technology and compassionate medical professionals. We are committed to improving both the quality and availability of healthcare in our region and seek to hire only the best to support the communities we serve.

• External offers made for this position are eligible to receive a $1,500 Sign-On Bonus.*

Provides patient access staffing support including actively working in staff roles as needed. Provides administrative support to the patient access leadership team (supervisor, manager, and/or director). Assists with staff scheduling needs including, but not limited to, schedule changes and call-offs. Serves as a liaison between staff and the patient access leadership team as well as between other health system departments and the patient access leadership team. Acts as a resource for staff and other departments regarding operational or department needs or questions. Actively participates in hiring, new staff onboarding, training, and evaluation. Practices stewardship and appropriate management of resources. Demonstrates excellent customer service skills.

Education

• High school diploma or equivalent.
• Completion of a Medical Office Professional program or relevant work-related experience preferred.
• Understanding and knowledge of medical terminology preferred.

Experience

• Previous healthcare experience required.
• At least one to two years of customer service experience in a healthcare setting preferred.

Knowledge, Skills, Abilities

• Understanding and knowledge of medical terminology is preferred.
• Must have strong communication skills, both written and verbal, as well as the ability to clearly and effectively communicate via telephone.
• Must have the ability to provide high-level customer service and care, regardless of the situation.
• Must have thorough knowledge of and/or be willing to learn patient access areas including

Admissions

Outpatient Registration

Scheduling (outpatient, inpatient and physician group)

ER Bedside Registration

ER Greeter Desk

Main Desk Greeter

Switchboard

Lab Spec Registration

Authorization Verification

Process Incoming Files

MTU Registration

• Must be self-motivated.
• Ability to stay focused and complete tasks on time.
• Must be proficient in all MNH IS operating platforms.
• Ability to accept and adapt to new and changing work requirements and assignments and responsibilities.
• Must be a team player who is a positive role model.
• Must have excellent attendance records.
• Must be able to rotate shifts as needed.
• Must keep Patient Access Leadership team informed of department activities, needs and problems on an ongoing basis.
• Must be a problem solver, knowing when to request assistance from the Patient Access Leadership team.
• Must demonstrate a positive attitude and an openness to change and new ideas.
• Assists team in meeting established goals.
• Must consistently meet all hospital and department standards.
• Must demonstrate professional manner in work setting.
• Must to work on time and be ready for duty.
• Must display confidence in own job performance.

License/Certification/Registration

• Current, valid Pennsylvania Driver’s License.

At Mount Nittany Health, we provide high-quality patient care with a unique combination of the latest in clinical technology and compassionate medical professionals. We are committed to improving both the quality and availability of healthcare in our region and seek to hire only the best to support the communities we serve.

Responsible to the Unit Director/Manager/designee for overall nursing practice. Provides professional nursing care to treat human responses to life-threatening problems, based on the American Association of Critical Care Nursing (AACN) Standards. This includes the responsibility for assessment of the patients needs, development of a plan of care, implementation of nursing measures and evaluation of the effectiveness of the nursing care and other treatments to protect, maintain, and restore health for the pediatric through geriatric age population. The Critical Care nurse recognizes cardiac arrhythmias and life-threatening emergency situations and takes appropriate action.

Education

• Completion of an accredited registered nurse program required; BSN preferred.
• Proof of successful completion of a course in ECG and Critical Care.

Experience

• Previous RN experience preferred.
• Charge qualified preferred.
• Previous experience in Critical Care.

Knowledge, Skills, Abilities

• Effectively functions as a team member and as a liaison between patient and staff.
• Supports and encourages harmonious communication skills.
• Job requires strong verbal, non-verbal, and written communication skills.
• Communicates in highly professional manner at all times.
• Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with ill people; uses tact, sensitivity, sound judgment and a professional attitude when relating with patients, families, and co-workers at all times.

License/Certification/Registration

• Licensed as a Registered Nurse in the State of Pennsylvania.
• Meets the American Heart Association’s standards for Healthcare Provider Basic Life Support (BLS) and renews BLS every two years.
• Within four months from the hire/transfer date, meets the American Heart Association’s standards for Healthcare Provider Advanced Cardiac Life Support (ACLS) and renews ACLS every two years.
• Within four months from the hire/transfer date, obtains National Institutes of Health Stroke Scale (NIHSS) certification.
• Employees who perform recoveries of postoperative pediatric patients are required to meet the American Heart Association’s standards for Healthcare Provider Pediatric Advanced Life Support (PALS) and renew PALS every two years.

<