Motor Services Hugo Stamp Inc Hiring for Field Service Engineer Level – Reciprocating Equipment at Remote Full Time

Job Summary

The Service Engineer role is the technical service leader who performs and leads MRO in the field. This role will work independently, or in a team. They will be responsible for implementing processes and procedures for servicing company supported products/equipment. Responsible for customer service internally and externally. Professional responsibility in delivering all tasks assigned to the company standard.

Essential Duties & Responsibilities

• Performs in house and field service tasks to include installations, troubleshooting, testing and maintenance tasks on MSHS supported products/equipment. Provides support for TAG, training and system level testing.
• Has a basic understanding of component and systems level functionality. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Can provide TAG support and assist in determining and recommends which products or services best fit the customers’ needs. Can provide basic fault finding over the phone and through e-mail to assist the customer on basic low end controls.

Benefits Include: Medical, Dental, Vision, 15 days PTO, 10 Paid Holidays, Life Insurance, AD&D, Short/Long Term Disability, 401K with Company Match, Pet insurance, Optional Supplemental Insurances, Legal Assistance for Identity Theft, Health Advocate, Tuition Assistance, Maternity and Paternity Leave, Adoption Aid, Employee Referral Bonuses, (For Field Service Employees: Reimbursement plans for Safety Shoes, Prescription Eye Protection, Luggage, and Airport Travel Clubs)

Requirements:

Required Knowledge, Skills, and Abilities

• Has knowledge of commonly-used concepts, practices, and procedures for electrical and mechanical engineers.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Works under immediate supervision.

Education and Experience Requirements

• Require a recognized electrical or mechanical certificate from a trade school or military training institution or an Associate Degree from a recognized institute in area of specialty and 0-2 years of experience in the field or in a related area.

Work Environment & Physical Demands

• Lifting up to 50 pounds.
• The ability to stand for long periods and be comfortable with kneeling, stooping and working in cramped and uncomfortable positions is required.
• Should be prepared to twist and turn the body often and must be open to working outdoors in various weather conditions.

Fit for Duty

All field and shop employees will require a pre-employment ENG1 Medical Examination (or equivalent). Field service employees will be required to pass the ENG1 Medical Evaluation (or equivalent). The ENG1 Medical assessment is a standard examination can take anywhere between 30 and 45 minutes and will include the following:

• Measurement of height and weight
• A standard eye test and color blindness test
• A hearing test
• Ear and throat evaluations
• Inspection of teeth and gums
• Questions about medical history, including drinking and smoking habits
• A urine sample to test kidney function and blood sugar levels
• Reflex and hernia testing
• Listening to heart and lungs, testing blood pressure and heart rate

Candidates must pass a drug test before beginning work or receiving an offer of employment. Refusal to submit to testing will result in disqualification of further employment consideration.