Mosquito Shield of South Shore, Cape Cod, and South Coast Hiring for at Hanover, MA Full Time

Mosquito Shield of the South Shore, Cape Cod and South Coast is actively seeking a full time office assistant to help play a dynamic roll in the continued growth we are seeing in the 2023 season. We are a small family owned office located in Hanover, MA that offers competitive pay, paid time off, and a great work life balance environment.

Under the direction of the Office Manager, the Office Assistant responds to both email and phone inquiries from both new and existing customers in a timely, professional manner. This includes processing payments, assisting with scheduling questions, or general inquiries about our services. The Office Assistant will also work with technicians to schedule their routes as well as assist in any issues that may arise during their routes.

Responsibilities-

· Daily communication with technicians and ability to assist with questions as they arise

· Provides timely, courteous, and efficient customer service to both existing and prospective customers via the phone and email

· Acts as a liaison to help resolve customer issues regarding complaints

· Helps maintain a clean and organized workspace

· Works collectively with Office Manager with daily tasks as well as to implement marketing campaigns or other customer initiatives

· Ability to learn and understand new software

· Other duties may be assigned as necessary

Requirements-

High school diploma or equivalent. Solid work history in a customer service setting, with some sales experience. Strong organization, communication, and interpersonal skills. Proficient using Microsoft Office and Outlook in addition to basic office skills. The ability to multi-task when necessary and work well in both an independent and team setting. Dependability is a must.

This position is for and in person job at our Hanover office. Our work schedule is Monday to Friday, with the occasional need for a Saturday. During peak season the hours are 8:30 am to 5pm, though during training, hours could vary.

Job type – Full time
Pay- $20 and up

During the months of November to February there will an opportunity to work from home a few days a week.

Job Type: Full-time

Pay: $20.00 – $25.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person