Moon Moments Hiring for Customer Service Representative at Manhattan, NY Full Time

Compensation: Competitive weekly pay

Location: On-site in New York

We’re on the lookout for a personable, well-organized, and polished Customer Service Representative to join our client’s dynamic team. As a crucial member of the team, you’ll be at the forefront of delivering outstanding customer support, addressing inquiries, and resolving issues with finesse.

Requirements:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Proficiency in multitasking and task prioritization
• Basic computer skills including Microsoft Office proficiency
• Prior experience in customer service is advantageous, though not mandatory

Responsibilities:

• Promptly respond to customer queries
• Process orders and handle returns efficiently
• Maintain precise and current customer records
• Provide exceptional sales support, engaging customers with product/service information
• Demonstrate the value of our client’s offerings to customers
• Educate customers on featured products and promotions
• Offer personalized recommendations based on customer preferences
• Tailor solutions to exceed customer expectations
• Identify opportunities for upselling products/services
• Collaborate with the team to spot potential leads
• Keep meticulous records of customer interactions and sales activities

This role promises competitive compensation and benefits, coupled with avenues for career growth and development within our client’s organization. If you thrive on delivering top-notch customer experiences and enjoy assisting others, seize this fantastic opportunity by applying now.

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