MMS LLC Hiring for Data Entry Specialist/Customer Service (hybrid remote) at Clearwater, FL Full Time

We are looking for a Data Entry and CS REP.

This role is primarily responsible for ensuring that balances are accurate and we are billing customers accurately. The role will require managing and coordinating large projects related to cylinder disputes escalated by external Strategic Account customers and also internal customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Create s related to customers with even exchange requirements and work with branches to make any necessary corrections

· Proactively review customers with no sales activity other than rent revenue, research and resolve if required

· Proactively identify opportunities for charging rent and redeploying cylinders (Lost Rent Revenue ). Work with National Account Managers on increasing revenue and/or reducing cost to serve

· Identify and communicate potential mode changes and revenue impact to internal stakeholders

· Reconcile and coordinate billing Loss of Use when required

· Create s useful for senior management

• Act as a liaison between customers, branches, sales, special billing teams, and Customer Service / Collections Representatives
• Promote adoption of best practices in cylinder management that are in alignment with Strategic Account profitability goals

COMPETENCIES:

• Prefer 1 year related work experience in branch role, inventory management or support
• Experience with computer systems and related tools, including SAP, Business Warehouse, Microsoft Excel, Word, PowerPoint and Google KITE
• Displays business acumen through strong communication and decision-making skills
• Effective written and verbal communication skills
• Self-starting, resourceful individual that is capable of working independently
• Capable of managing multiple projects under time constraints in a dynamic environment
• Ability to engage and work with all levels of the organization, including, but not limited to Senior Management, Sales leaders and Support staff

PERSONAL CHARACTERISTICS:

● Time Management and Organizational skills

● Solid verbal and written communication skills

● Ability to maintain a positive attitude and adapt to a fast paced and evolving environment

● Displays professional etiquette and presence when dealing with others

REQUIREMENTS:

● SAP Experience 1+ years

● Competent and demonstrated knowledge of Microsoft Office Suite platform specifically Excel but also to include PowerPoint, G Suite (Google) experience also a plus

· The physical demands are minimal. Mostly sitting and standing are required

Job Type: Full-time

Pay: From $17.50 per hour

Benefits:

• Dental insurance
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Administrative experience: 2 years (Preferred)

Work Location: Hybrid remote in Clearwater, FL 33765