MMI- McClure Management Inc Hiring for Office Assistant at Carlsbad, CA, US Full Time

Are you looking to join a dynamic and innovative team that leads the way in association management? We are seeking a motivated and reliable Receptionist to become an integral part of our organization.

As the front-line representative of our company, you will play a vital role in ensuring a positive and professional experience for our clients and colleagues.

This is an in-office position, located in South Carlsbad. Office hours are 8 : 30am-5 : 00pm Mon-Fri.

Responsibilities :

• Answering incoming calls and directing them to the appropriate person and or department.
• Answering incoming calls, processing emails, assisting owners with questions, and entering service requests.
• Processing incoming and outgoing mail efficiently.
• Handling key purchase requests.
• Process property amenity reservations
• Process return emails
• Process returned mail
• Process property registrations / Update owner contact / Property managers info
• Maintain multiple calendars
• Process portal activation requests
• Updating vendor Certificates of Insurance (COI) to maintain compliance.
• Managing printing orders to completion.
• Filing documents accurately.

Requirements

Skills Required :

• Empathy : Ability to understand and empathize with the needs of clients and colleagues.
• Determination : Willingness to take on challenges and find effective solutions.
• Connection : Building and maintaining positive relationships with clients and team members.
• Respect : Treat others with dignity and respect in all interactions.
• Persistence : Staying committed to achieving objectives despite obstacles.
• Imperturbability : Remaining calm and composed under pressure.
• Trustworthy : Demonstrating integrity and confidentiality in handling sensitive information.
• Detail-Oriented : Paying meticulous attention to details to ensure accuracy.
• Dependable : Being punctual, reliable, and accountable for responsibilities.
• Accountable : Taking responsibility for actions and delivering results as expected.

Required Qualifications :

• 3-5 years of proven customer service experience or similar position.
• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent Verbal and Written Communication skills
• Must be able to lift 30 lbs
• Ability to maintain extended periods of sitting and standing throughout the workday.
• Continuous engagement in verbal communication with clients, guests, supervisors, associates, and vendors.
• Proficient communication skills for both phone and in-person interactions to effectively address business-related matters.

Join our team and become a part of an organization that values its employees and provides opportunities for growth and advancement.

As a Receptionist, you will be at the forefront of our organization, contributing to our success through your dedication and commitment to exceptional service.

Hourly pay range, $18-$20 depending on experience.

If you possess the required skills and qualifications and are excited about the prospect of working with a leading association management company, please submit your application with a resume highlighting your relevant experience.

We look forward to hearing from you!