Ministry of the Attorney General Hiring for ADMINISTRATIVE ASSISTANT at Barrie, ON Full Time

The Victims and Vulnerable Person Division seeks a dedicated contact person for the Victim/Witness Assistance Program (VWAP) to provide clients with program and services information, to provide client assistance by telephone or at the counter, and to provide a full range of administrative services.

What can I expect to do in this role?

In this position, you will:

• respond to and record inquiries;
• refer issues to appropriate staff;
• receive and review incoming files and materials to determine priorities;
• establish and maintain office filing systems;
• input/manipulate data, prepare statistics and routine correspondence;
• maintain reception area/waiting room and office equipment;
• arrange meetings and coordinate appointments; take minutes; and assist in training and orientation

NOTE: The duties of the job will require the successful candidate to travel within the region.

How do I qualify?

Mandatory

Typing to Ministry Standards (50 WPM)

Administrative and Technical Skills:

• you have knowledge of the criminal justice system and processes including relevant legislation;
• you have knowledge of community agencies and government organizations that support program clients;
• you have an understanding of the Victim Witness Assistance Program services, policies and procedures and victim’s issues;
• Knowledge of the practices and procedures of the Freedom of Information and Protection of Personal Privacy Act to provide accurate, non-confidential verbal and written information;
• knowledge of office administration policies, procedures and practices to provide effective administrative services;
• Knowledge of arithmetic to reconcile/resolve travel claims, office expenditures and vendor invoices, to compile statistical program reports

Communications and Interpersonal Skills:

• you can maintain tact, sensitivity and diplomacy to deal with clients who may be emotional, upset or in crisis situations;
• you can provide appropriate front-line customer service and support to provide appropriate information in response to routine and non-routine enquiries;
• you can prepare routine correspondence and proofread written communications for accuracy in content, grammar, spelling, sentence structure, punctuation and format;
• you have the ability to work effectively within a team environment

Analytical, Problem Solving Skills and Organizational Skills:

• you can review incoming mail and court documents;
• you can verify, reconcile and resolve office expenditures and inaccuracies in billing or expenditure reports;
• you can prioritize daily work, to organize information in case files, to maintain, input and revise electronic, manual and bring forward filing systems

Computer Skills:

• knowledge of personal computer and office software operations such as word processing, spreadsheet applications to prepare correspondence, input data etc.
• knowledge of internet and website applications to access information related to general office administration

OPS Commitment to diversity, inclusion, accessibility, and anti- racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals who are eligible for Targeted Direct Assignments (TDA) to apply and encourage TDA eligible applications from Indigenous, Black, and racialized individuals, people with disabilities, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and theOPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

Additional Information:Address:
1 Temporary, duration up to 6 months, 75 Mulcaster St, Barrie, Central Region, Criminal Record and Judicial Matters Check

Compensation Group: Ontario Public Service Employees Union

Understanding the job ad – definitions

Schedule: 3.7

Category: Administrative and Support Services

Posted on: Monday, February 7, 2022

Note:
In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

Effective October 1, 2021, the OPS COVID-19 Safe Workplace Directive requires all Ontario Public Service employees to provide proof they are fully vaccinated, meaning they are fully vaccinated as defined by the Ministry of Health (refer to: COVID-19 Fully Vaccinated Status in Ontario), including 14 calendar days have passed since receiving their final dose of the COVID-19 vaccine.

Employees who do not provide proof of full vaccination will be deemed ‘not vaccinated’ under the Directive and will be required to attend a vaccine education program and undergo regular rapid antigen testing. Employees who are not vaccinated under the policy with a valid medical exemption will not be required to attend a vaccine education program but must undergo regular rapid antigen testing.

C-AG-175566/22