Ministry of Justice Hiring for Human Resources Support Officer at London Full Time

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Team/Directorate

Judicial Office HR HRBP Team

Overview of the role

Reporting to a HR Team Leader this position sits within the HRBP-OD&D function within Judicial Office HR. This is a key role in providing HR support to all Judicial Office Holders via a digital platform. The role includes triaging HR queries received from judicial leaders and judicial office holders, responding directly, or escalating where needed.

The post holder will have a passion for providing accurate advice and information, be self-motivated, have strong organisational skills and be able to work on their own initiative but also understand the boundaries of their role and when to seek guidance. Full training will be provided, the key behaviours and qualities, including being a team player are the primary attributes sought in the post holder.

As an entry point to a career in strategic Human Resources this post provides an ideal grounding to develop experience as a HR generalist.

The HRBP-OD&D team is one of three portfolio areas within Judicial Office HR.

The Judicial Office HR Team is accountable for delivering the right judicial office holders with the right skills, in the right place, at the right time in support of the Lord Chief Justice and Senior President of Tribunals responsibilities for the welfare and conduct of the judiciary as set out in the Constitutional Reform Act 2005. The team also supports, advises, and appoints (on behalf of the Lord Chancellor), the advisory committees who carry out key functions in relation to the magistracy on behalf of the Lord Chancellor.

This role is suitable for blended/hybrid working with the possibility of a mix of remote and office working. Office working locations will be London at the Royal Courts of Justice therefore candidates should be readily available to work in this location.

Summary

With a passion for Human Resources and a proven ability in administrative functions, the post holder will combine their organisational ability with the demands of analysing information and assigning this to other teams as needed. Post holders will be responsible for delivering a HR service via a digital platform and providing HR support for all judicial office holders. Previous HR experience is not required for the position.

The role involves a proactive approach to problem solving and finding solutions to HR challenges. With a detailed understanding of the judiciary and their unique position as office holders the role is key to enabling accurate interpretation of HR policy, and the delivery of HR processes to maintain sufficient support to the judiciary.

At times there will be a need to handle sensitive information and there may be occasions when the post holder will be required to provide HR advice based on policies in place or signposting to the relevant teams. HR Support Officers will also be responsible for accurate data input, supporting on wider HR tasks, allowing for the effective delivery of a HR service to the Judiciary.

This is an excellent starting point for an aspiring HR professional and equally an opportunity for somebody with a proven administrative background to apply their skills to a new area of work.

The role with require some decision making based on the analysis of diverse sources of information and data. Stakeholder and customer focus will be essential as part of this key support role for the wider HRBP Team.

Activities & Duties

The post holder will need to develop a in depth understanding of Judicial Office HR, and the bespoke support which is offered to judicial office holders.

Tasks and skills required for the post include:
Providing front line support to all judicial office holders

Excellent communication skills

Asking questions to identify the primary nature of any query

Escalation to other colleagues where appropriate

Sign posting to relevant centres of expertise within JOHR (Judicial Office HR)

Undertaking high volume transactional and administrative tasks

Maintaining, updating, and improving a HR knowledge bank on a digital platform for judicial office holders to utilise.

Providing clear, accurate advice from relevant HR policies to all judicial office holders

Manage competing work demands, whilst providing a professional service to judicial office holders

Analysing data to inform advice, explore options and suggest a course of action.

Supporting the judiciary on wider tasks relevant to HR

Elevated level of organisational skills for high volume tasks

Ability to identify trends and patterns escalating these where needed

Attention to detail inputting HR information into relevant systems

Being part of a high performing, cohesive and supportive team

Identifying areas for continuous improvement and raising these with the management team

Behaviours & Strengths (for Recruitment/Success Profiles):
Behaviours

Seeing the Bigger Picture

Communicating and influencing

Managing a quality service

Making Effective Decisions

Essential Knowledge, Experience and Skills

An ability to forge strong working relationships, and work well under pressure

Excellent organisational skills with the ability to manage your own workload effectively

Strong IT (Information Technology) skills, able to work confidently in Word, Excel, Outlook and be able to use databases confidently

Able to make decisions using sound judgement

Excellent customer service skills with the ability to communicate effectively with different stakeholders across all levels of seniority.

Desirable Knowledge, Experience and Skills

Experience of working with Judicial Office Holders or knowledge of the judiciary

Previous experience in a HR team

Previous administrative experience

CIPD (Chartered Institute of Personnel and Development) Level 3 qualified / CIPD qualified or willing to work towards.

Security clearance required

Counter terrorism check (CTC)

Salary

£28,313 – £30,324

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:
Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.

Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.

For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.

Paid paternity, adoption and maternity leave.

Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail [email protected]);

To Ministry of Justice Resourcing team ([email protected]);

To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.