Miniso Lifestyle Canada Inc. is Looking for Full-time Shift Lead ( Square One) Full Time

MINISO the Global Fast Fashion Brand has been expanding globally since its establishment in 2013. It has opened more than 1,800 stores around the world within 3 years We advocate the philosophy of quality life and respecting the needs of customers. It dedicates ourselves to providing customers with quality, creative and low-price products. Those simple, natural and fashionable commodities are popular among people aged between 18 and 35

MINISO has signed strategic cooperation agreements with more than 40 countries and regions, including the U.S., Russia, Singapore, Dubai, Korea, Malaysia, Hong Kong (China), and Macao (China). On average, it opens 80 to 100 stores monthly and it is anticipated to open 6,000 stores all over the world by 2020, with a global revenue of USD 9 billion.

#minizone

We are looking for two Full-time Shift Lead to join us in our Square One location.

Responsibilities:

• Ensure compliance of all cash handling standards; ensure timely processing of the bank deposits
• Provide customer-focused service; welcome customers and resolve both employee and customer queries and complaints; ensure all team members are upholding the customer service standard
• Carry keys and alarm codes; perform standardized opening and closing procedures
• Train, develop, and coach team members; ensure accountability and compliance of all members
• Ensure all employees are compliant with company policies: operational, human resources, loss prevention, and health & safety
• Manage teams of up to 4 people at a time; delegate tasks and breaks
• Perform and supervise daily procedures, such as handling shipments, merchandising, and cashier duties
• Act as a Store Manager when in lieu of a Store Manager on shift
• Oversee store cleanliness and maintenance as per company standard Collaborate with management to organize and set up store promotions
• Check and respond to store emails and complete assigned tasks and requests; maintain professional correspondence with respective departments
• And any other duties as assigned

Qualifications:

• Minimum of High School Graduate
• Eligible to work in Canada
• Flexible work hours and times
• Skills & Experience Required:
• Exceptional customer service skills
• Self-driven and motivated
• Energized and outgoing
• Proactive and organized
• Excellent communications and interpersonal skills
• Team player
• Experience in Retail stores is an asset

Job Type: Full-time

Salary: $17.50 per hour

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Application question(s):

• Please list dates and time ranges for interview.
• When will you be available for this position?
• What Is Your Availability To Work

Experience:

• retail customer service: 1 year (preferred)

Work Location: One location