Mid-Am Building Supply, Inc Hiring for Customer Service-Building Material at Mount Pleasant, IA Full Time

Job Description

Mid-Am Building Supply is a leader in the wholesale building material industry, with five locations in four states. Our culture is one of teamwork, respect, and professional honesty. Mid-Am appreciates its employees: you are not just a number, you are family. We attribute our growth to the dedication of our employees and the loyalty of our customers & business partners.

We are looking for an upbeat, personable, dependable Inside Sales Representative to help us deliver wow service to our customers. This position is excellent for the skilled multi-tasker who loves challenging his/her personal best by excelling at quickly and efficiently responding to customer needs both by email and phone.

This is a busy office with limited face-to-face customers but plenty of customer interaction. So if you love coming to work in jeans but maintaining a highly professional attitude towards clients and if you’re mature at heart and really want to grow with a growing business then perhaps this position is for you.

Mid-Am Building Supply offers a competitive benefits package including:

• Health, Dental and Vision (rates starting at $12 weekly)
• Short-term disability (Company Paid)
• AD&D (Company Paid)
• Life insurance (Company Paid)
• Health Savings Account (HSA) Company Contribution up to $1,000 annually
• Flexible Spending Accounts (FSA)
• 401K Plan plus Company matching contribution
• 9 paid holiday’s
• Paid time off

ESSENTIAL FUNCTIONS:

• Enter customer orders into the computer.
• Answer incoming customer calls.
• Quote customer’s prices on non-stock and stock items.
• Find solutions to customers’ problems.
• Run delivery tickets for truck runs. Check truck run tickets upon return, do credits if necessary.
• Pull literature and samples from stock as necessary.
• Handle all customer pick-up business.
• Put together special truck runs and occasionally make truck run calls. – Enter entrance door tickets and window tickets.
• Assist in counting inventory and checking stock.

POSITION QUALIFICATIONS:

• Understanding of and the ability to work with our sales catalog.
• Must be able to work with customers and the general public effectively and courteously.
• Analytical Skills – Ability to use thinking and reasoning to solve a problem.
• Communication, Oral – Ability to communicate effectively with others using the spoken word.
• Communication, Written – Ability to communicate in writing clearly and concisely.
• Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
• Must be able to work in a team environment.

Experience:

• Prior experience desirable.
• Knowledge of specialty building material product lines.
• Computer Skills.
• Highly experienced Microsoft Office user; and, demonstrated adaptability with other company integrated systems.

Other Requirements:

• Must have a valid motor vehicle operator’s license.
• Must be willing to work outside of normal business hours to meet the customer’s needs.

We are an equal opportunity employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.

Job Type: Full-time

Pay: $41,000.00 – $51,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Mount Pleasant, IA 52641: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you worked for Mid-Am in the last year?

Work Location: In person