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Education Training / Education Training

Microsoft Hiring for Direct Sales Associate – Education Job at London, England Full Time

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Operating in three flagship locations (New York, Sydney and London Oxford Circus), our Microsoft Experience Centres serve small and medium businesses, educators, and consumers through personalized sales, end-to-end solutions, customer success training, and on-demand virtual support.
This role’s all about developing business from scratch with our education customers – schools, colleges and universities.
To do this well, you’ll need an appetite for sales, but you’ll build these sales by building and maintaining a trusted-advisor relationship with decision makers at education organizations through social, digital, video, demos, chat, phone and in person meetings. You’ll create and position product offerings and cross platform ecosystem integration through selling motions end-to-end, direct partnerships, and aligning value propositions of solutions to increase customers’ utilizations as well as forecasting, pitching, pricing, and delivering on products and services related to sales deals.
Ultimately, this role’s about building and facilitating sales pipelines from beginning to end for net-new and repeat revenue. generating leads that lead to long-term business, hosting events in person, virtually and offsite.
In school holiday periods, you’ll be expected to work flexibly, working face to face with non-education customers such as small business operators and consumers, face to face in branded uniform in the Microsoft store on London’s Oxford Circus.


Responsibilities

Customer Obsession
  • Develops and maintains trusting relationships with education organizations through social, digital, video, demos, chat, phone and in-person meeting; promotes brand awareness and establishes, drives, and grows sales pipelines. Pursues and leverages awareness of current Microsoft’s key differentiators within the market to promote brand awareness, grow sales pipelines, and drive sales and support.
  • Creates and positions offerings and cross platform ecosystem integration using selling motions end to end and direct partnerships to increase customers’ utilizations of hardware, software, and cloud solutions; learns of changing environment, circumstances, and situations to further tailor communications.
  • Monitors and updates Customer Relation Management (CRM) systems and tools and ensures timely and accurate updates related to current customer journey. Adapts to a constantly growing client list and advocates for client hardware and software refresh or upgrades. Engages in high-level storytelling to convey how Microsoft products and services can improve customer needs and experiences. Helps to drive business-to-business (B2B) interactions to bolster sales. Helps create a seamless customer transition.
Revenue/Sales
  • Articulates and sells cloud services, platforms, hardware, and software to prospective and current clients, and showcases the ways in which these services benefit the recipients. Markets and closes software-as-a-service (SaaS) deals to meet complete solution (e.g., cloud, device) sales goals to ensure year-over-year growth.
  • Builds and facilitates sales pipelines from beginning to end for net-new and repeat revenue. Starts the purchase orders (POs) process and partners with senior team to ensure agreed upon complete solution numbers align with the sales agreement. Acts as a primary point of contact for customers before, during, and after sales deals. Partners with senior team to forecast sales pipeline.
Drive For Results
  • Engages with customers to determine their needs and identify opportunities to solve and sell with Microsoft’s leading cloud and device solutions; independently turns prospects and qualified leads into opportunities and revenue pipeline, as well as cross-sell opportunities. Utilizes services (e.g., LinkedIn Sales Navigator) to engage dormant, existing customers, new education institutions, and new sales opportunities. Actively seeks opportunities from other business areas and owns these opportunities for account development. Drives customer success through leveraging the value propositions.
Collaboration
  • Engages and collaborates with peers, managers, and corporate to drive innovative ways to create and focus on brand awareness within the market and ensure a One Microsoft approach to increase the corporate footprint.
  • Learns to partner with corporate, Outbound Sales, and Education (EDU) Sales Representatives to facilitate opportunities and pipeline through the sales cycle. Collaborates with partners and resources and learns about customer business; supports senior team members to explore emerging opportunities.
Learning
  • Completes all required training and obtains relevant product and role certifications aligned to the role and workload/industry; proactively asks for help and is open to feedback and coaching from managers and teammates; seeks intermediate knowledge of sales techniques and Microsoft products.
Other · Embody our culture and values.
  • May perform other duties as assigned.
  • If you are assigned to a location with a Microsoft Experience Center (MEC) or Company Store (ECS), a portion of your time may be spent serving customers in the MEC or ECS.


Qualifications

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Job Overview

  • ID: 184927
  • Date Posted:
  • Job Title: Microsoft Hiring for Direct Sales Associate – Education Job at London, England