Michigan Medicine Hiring for Admin Manager Assoc Healthcare at Ann Arbor, MI Full Time

This position will to the ULAM Chief Department Administrator and join a diverse workforce and an amazing team of financial and administrative professionals who support the U-M research community (faculty, residents, staff, trainees, and customers) in achieving the highest animal welfare standards in the pursuit of impactful science to benefit both human and animal health.

ULAM is firmly committed to advancing inclusion, diversity, equity, accessibility, and belonging, which are core to the culture and values of the Medical School Office of Research. Our community supports recruiting and cultivating a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and the world.

This position is in a fast paced, hard-working Unit. The variety of services ULAM provides allows for accelerated learning and networking with many other parts of the University. The work of our business operations staff is critical to the success of faculty, management, and the unit the business and strategy operations manager will establish partnerships inside and outside the unit to ensure advancement of ULAM’s core values.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Operations And Human Resources

The Unit for Laboratory Animal Medicine (ULAM) is hiring an administrative manager associate healthcare. This position is responsible for leadership of the administrative team, inventory management team, project management, and IT support. This person will be pivotal to enhancing the ability of our service teams to provide efficient and time sensitive service. Providing oversight and leadership in the following categories:

• In partnership with ULAM Chief Department Administrator (CDA), provide managerial support for the business operations of ULAM. Recommend and provide leadership for strategic direction and change management.
• Provide leadership, professional expertise, and exceptional service, often by leveraging the expertise of others; manage thorough knowledge of administrative skills and ULAM Business Office functions; and coordinate operational objectives and assignments; and as appropriate, delegate work duties to subordinates.
• Analyze the effectiveness of existing business processes. Develop and implement viable, measurable, and sustainable improvements for the Unit for Laboratory Animal Medicine (ULAM).
• Demonstrates measurable efforts to improve operational effectiveness, attain department/unit objectives, enhance customer service, and facilitate faculty research initiatives.
• In partnership with CDA and financial manager provide input and assessment of budget for operations activities.
• Continuously assesses work environment to enhance operational efficiency.
• Research tools and best practices for operational efficiency from the U-M community and partnering institutions.
• Develop and recommend data collection and analysis practices that enhance animal welfare, improve productivity and the customer experience, and reduce redundancy, effort, and cost.
• Leverage technology that supports operational refinement and improvement. Research emerging technologies and trends.
• Act in accordance with ULAM’s mission and Michigan Medicine code of conduct. Adhere to regulatory responsibilities of animal research.
• Direct supervision of 6 or more full-time employees including one person in a supervisor level position. Oversee direct activities related to human resource management (e.g., hiring, promotion, evaluations, salary changes, performance coaching, disciplinary actions, firing, training, development, ensuring consistent application of organizational policies).
• Manage processes for interviewing, selecting, and training of employees; setting and adjusting rates of pay and hours of work; planning and directing work; appraising productivity and efficiency for the purpose of recommending promotions or other changes in their status; handling complaints and grievances; and overseeing disciplinary actions when necessary.
• Develop a climate for staff that is motivating, nurturing, and inclusive; that focuses on individual and group developmental; and that assists in determining appropriate priorities and professional goals.
• Enhance continuing education and employee development. Provide opportunities for technical and business skill-based training and mentorship experiences. Explore and leverage functionality of Cornerstone Performance Management, as appropriate.

Strategy & Project Management

• Develop and evaluate short and long-term projects for ULAM that align with strategic goals. Review and assess candidate projects in partnership with ULAM Senior Leadership.
• Collaborate with ULAM faculty and staff subject matter experts to understand and document business needs related to the project. Create and lead project strategy and direction.
• Assemble and lead project teams and oversee resources necessary for project success including equipment, technology, financial, etc.
• Provide oversight for the project life cycle including planning, scope of work, use case testing, risk, cost, and benefit analysis, communication, delivery, training, and post-monitoring and ing.
• Provide oversight and consultation for ULAM Training Core strategic planning and technical needs (e.g., Learning System functionality with IT partners).
• Delegate project tasks to administrative staff, coordinate work, and remove barriers to ensure project goals are met, delivered on time and within scope.
• Budget impact of projects for assessment and evaluation by stakeholder and ULAM Leadership team

The ideal candidate will be highly organized, have experience managing complex tasks, and experience supervising staff. They will need to have knowledge of database functions, University systems, and cross functional teams that work in lock step with our Animal Care and Use Program. The position requires strong verbal and written communication skills, interpersonal skills, and strong organizational skills including attention to detail.

Required Qualifications*

• Bachelors Degree in Business/HR or related field
• Minimum of 10 years working experience in administrative operations related field
• Minimum of 4 years’ experience in supervision of a team
• Demonstrated proficiency in PC-based computer programs, including but not limited to: Microsoft Word, Excel, PowerPoint, Adobe Acrobat, M-Pathways.
• Excellent interpersonal skills with a dependable attendance record. Attention to detail and strong follow-through skills and organizational skills.

Desired Qualifications*

• Advanced knowledge of eResearch platform for animal care management
• Collaborate and advocate for ULAM with established network of U-M IT partners
• Understanding of the regulations and expectations of an animal care and use program.
• Previous knowledge and working experience in HR timekeeping/payroll, leave management as well as Wolverine Access. Financial and budget setting experience.
• Knowledge of University policies, procedures, and regulations.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.