Michael Page Hiring for HR Learning Consultant at London Full Time

Leading Financial Services Organisation

Job Description

Work closely with the CLM Programme Managers and Project Managers to understand the solution being created, as well as understanding the underlying problems and challenges that the programmes are aiming to resolve

Drive the development of tools to support learner adoption using a ‘just-in-time’/Knowledge Management approach, in addition to traditional training delivery methods

Encourage adoption of existing digital tools as methods of training delivery, supporting the Group in building enhanced digital fluency in working and learning

Co-ordinate different streams of content and activity in the preparation of materials and timelines

Support and manage meetings to ensure that the optimum solutions for the business are achieved, including minute taking, allocating and following up on completion of actions

Assist with the design, structuring and delivery of training content to support the CLM portfolio launch and evolution

Develop, produce and revise training materials, handouts, user guides, and digital learning content as required

Lead a collaborative process to prepare and finalise storyboards to enable consistent and clear training structure across the key audiences at each stage, including support desk, floorwalkers and end users

Apply creativity to content, enabling core messages to be delivered in an engaging and interactive way, taking into account the hybrid working model expected to be in place during the programme delivery

Deliver effective training sessions accommodating various learning styles, experience and behaviours

Apply flexibility and clarity when presenting challenging topics

Work with other members of the team to ensure consistent and cohesive delivery of key messages

The Successful Applicant

Experience of training design and delivery in a regulated and fast-paced environment

Experience in defining segmented training approaches, training needs analysis and delivery of training materials, both face-to-face and in a virtual environment

Experience in supporting the roll out of large technology change projects, ideally including a CRM system or similar in a complex environment

A good standard of English and Maths

Able to use Word, PowerPoint, Excel and Sharepoint, IT/systems literate

Ideally familiar with using Articulate, Storyline and Camtasia

Will need to be flexible for travel, and willing to travel across our offices if required

Adapt to work within a hybrid working environment

Experience in the Wealth Management or Professional Services sectors is desirable

TAP (or similar) qualification is desirable

What’s on Offer

A company pension

Private medical insurance

Life assurance

Company share scheme

Income protection

Season ticket loans

A range of other voluntary benefits