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Customer Services & Support
Metal Sales Manufacturing Corporation Hiring for Customer Service Representative at Spokane, WA Full Time
Full Job Description
Summary:
Metal Sales is the nation’s largest manufacturer of metal roofing and building systems with 21 locations across America. Our Spokane, WA branch has an opening on our Customer Service team, and we are searching for a customer focused office professional that enjoys being a key part of a small but dynamic team.
This is a permanent full-time position with a comprehensive benefits package and competitive pay! $18 to $21 DOE
In this role, you are the liaison to our customers and responsible for delivering a world-class experience. While this is a multifaceted position, the overall broad objective is to provide assistance and support to Metal Sales internal and external customers resulting in complete customer satisfaction and increased sales.
You’ll be responsible for (but not limited to):
- Partnering with our customers, mainly in Washington, Idaho, Utah, and Montana and coordinating all requests for information, promotional material, or products.
- Accurately and promptly entering orders so our production team can create a quality product matching the customer’s specifications.
- Handling all aspects of customer care such as problem resolution, relationship management, and proper invoicing.
- Being a partner to our sales team in the field.
Job Requirements:
The most qualified candidates will have:
- One-year experience in a customer-centric role within an office setting
- Phenomenal administrative skills while multi-tasking and delivering a world-class customer service experience
- Professional communication skills and problem-solving abilities
- Advanced computer skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint) and other applications
- Experience working in the construction or manufacturing industry, ideally with metal roofing and/or siding
- High school diploma or GED
What we can offer you:
- Challenging work environment with a stable privately owned company
- Career growth opportunities
- Competitive base pay with quarterly incentive potential
- Comprehensive benefits package including:
- Medical, Dental, and Vision coverage (eligible after 30 days)
- Paid time off and paid holidays (eligible immediately)
- 401K with company match
- Wellness Program
We appreciate you reviewing our opportunity and look forward to receiving your resume!
Metal Sales Manufacturing Corporation is committed to a diverse, equitable, and inclusive environment. We are an Equal Opportunity Employer that provides opportunities for all.
We stand behind everyone and encourage team members to bring their full and authentic self to work. We celebrate all the things that make each of us who we are; and while we have 22 locations in 17 states, we are all on the same team.
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Job Snapshot
Employee Type
Full-Time
Location
Spokane, WA (Onsite)
Job Type
Admin – Clerical, Customer Service, Manufacturing
Experience
Not Specified
Date Posted
07/08/2023
Job ID
1862/2572/14516