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HCLTech is Hiring for Order Management Analyst!Interested candidates can walk in for an interview | Freshers are not eligibleDates: 30th May 2026Timing: 11:00 AM – 1:00 PMWalk-In Address: No. A 8 & 9, Sector 60, Noida – 201301Work Location: NoidaContact Persons: Navya/KashishPlease carry:2 Updated Resume1 Passport size1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)Roles & ResponsibilitiesReview quoting and contracting data provided by internal sales team, inclusive of products.Engage with vendors and customer to negotiate the rates and propose alternative rate cards.Acts as SME to Quotation Process, supporting with guidance on BAU activities.Create install, move/add/alter, amendments quote for existing and new logo Customers.Utilize the Workflow Management tool to review and process all assigned cases and tasks.Create quote/contract/order activity within designated systems depending on the request assigned on order to cash platforms, such as the Current Platform, Proposal Manager, Premisys, etc.Interface with sales and Customers to secure pricing/quote/order approvalProgress cases through quoting, contracting, and order submission process.Collect ordering data from Customers and keying orders into designated systems (initiating TEV, ESS, Staging as required)Meet/exceed quoting, contracting, and order submission SLAs.Interact with all lines of business as required to complete a quoting/ordering task efficiently.Engage and escalate with internal vendor management, IT, and other supplier organizations, when required, to ensure timely progression of quote and order submission.Skill-setGeneral knowledge and understanding of Telecommunications, and Networking Technologies,SFDC, Quoting, Ordering and Workflow Management systems & processes knowledge.Must have the ability to deliver written and verbal messages with customers and sales.Requires critical thinking in the decision-making process.Overall technical aptitude and forward thinkingMust be English literate and know the business level fluency in the local language.Strong customer service focus with drive to deliver a world-class customer experience.Clear confident communicator with strong written and verbal presentation skillsAbility to work on own initiative with minimal supervision and as part of a wider project/team.Perform well under pressure to meet deadlines.High attention to detail, data accuracy and quality of inputProblem management skills and strong analytical skillsGenerally, requires a BS/BE/B. Tech degree and/or a minimum of 2-8 years’ experience with networks (voice and data), and customer service experience.