Responsibilities Include:
Review ROI request documents and determine validity per company procedures and HIPAA, state and federal guidelines.
Access electronic health records (EHR) and research patient’s charts to determine valid documents that are authorized for disclosure.
Process ROI request in an efficient and accurate manner.
Use of scanning/printing equipment for file and disclosure management.
Upload documents into the patient’s chart within the EHR system.
Respond to customer phone calls, emails and correspondence in a timely manner.
Access MedSouth’s proprietary data application to enter request data and produce s.
Education and Qualification Requirements:
High School Diploma/GED.
Previous ROI in the medical record field is a preferred.
Experience with HIPAA regulations is a plus.
Demonstrated proficiency using computers and applications with at least one year experience entering data.
Strong verbal communication skills with demonstrated success in customer service.
Positive work habits and attention to detail are required.
Proven track record of dependability and punctuality.
Basic medical terminology is a plus.
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