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Healthcare / Healthcare

Medical Service Company Hiring for Billing Supervisor at Remote Full Time

Full Job Description

MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that’s been in business for 70+ years!
MSC is an 11-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work – 2022!
MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
In Addition, we are very proud to share that we have been awarded the distinguished honor of
2021 – HME Provider of the Year!

We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY!
  • Competitive Pay
  • Advancement Opportunities
  • Medical, Dental & Vision Insurance
  • HSA Account w/Company Contribution
  • Pet Insurance
  • Company provided Life and AD&D insurance
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement Program
  • Employee Assistance Program (EAP)
  • Employee Referral Bonus Program
  • 401k (with a matching program) / Roth IRA
  • Company Discounts
  • PayActive/On-Demand Pay
  • Paid vacation, Sick Days, You Days and Holidays

General: Responsible for overseeing accurate and timely billing and collections for Medicare, Medicaid, and Commercial payors, as well as efficient and effective resolution to patient inquiries to meet annual functional team objectives.

Responsibilities and Duties:

  • Provides direct supervision to billing team to meet established productivity goals and functional team objectives.
  • Provides daily oversight on team productivity and communicates issues or concerns.
  • Oversees review of rejected claims due to front-end edits, research of denials for resubmission, follow up on unprocessed claims, and analysis of payment discrepancies to ensure timely collection, accurate payment, and maximum reimbursement.
  • Monitors daily workflow, call shift activity, and quality of work performed.
  • Manages escalated patient inquiries and works with the team to improve customer satisfaction.
  • Collaborates with other internal departments with billing related issues.
  • Communicates obstacles or challenges to Billing Manager that may lead to inaccurate billing, decreased reimbursement, or untimely resubmission of claims.
  • Assists with the development and revision of Standard Operating Procedures (SOPs) and other billing reference materials.
  • Identifies and communicates process related issues and improvement opportunities to the Billing Manager.
  • Conducts one on ones with team, performs payroll processes, trains new/existing team members, and manages annual reviews.
  • Conducts internal Billing team audits to ensure SOPs are being followed and correct follow up actions are taken on claims.
  • Performs other duties as assigned.
Qualifications:
Education: Graduate of an accredited high school or GED equivalence.
Experience/Knowledge/Skills/Physical Requirements:
  • Minimum of three years of billing experience in healthcare, preferably HME.
  • 1-3 years of experience overseeing team operations or leading a team.
  • Strong knowledge of Medicare, Medicaid and commercial insurance guidelines, billing procedures, and rules and regulations for HME billing.
  • Demonstrated communication and customer relation skills.
  • Excellent organizational skills.
  • Experience with Microsoft Office Suite, including Excel, and Brightree HME billing, preferred.

Job Overview

  • ID: 343040
  • Date Posted:
  • Location:
  • Job Title: Medical Service Company Hiring for Billing Supervisor at Remote