Medical Ecommerce Hiring for Fench Speaking eCommerce Customer Service Representative at Toronto, ON Full Time

Job description

A national ecommernce company specializes in the sale of medical devices, supplements and vitamins, over the phone and via the web. We are looking for customer service representatives to provide exceptional customer service in handling inbound phone calls and all aspects of a sales cycle. If you are an overachiever in medical, vitamins & supplement fields who is seeking to expand your professional skills, achievements and compensation, please apply.

Job Description:

Responds to inbound customer calls, emails and on-line chatting;
Responsibles for servicing customers with their inquiries on medical device, vitamins and supplements;

Prepares and maintains a record for each patient containing all pertinent information, care plans, physician prescriptions and follow-up documentation;

Complies with and adheres to all regulatory compliance areas, “best practices”, policies and procedures;

Makes proper recommendations of additional products and services to add value to the client’s portfolio;

Handles order entry management, runs and expedites sales and order reports, prepares package to be mailed out.

*Required Qualifications:

* French is a must

Fluent in English

Possesses excellent listening and verbal communication skills and demonstrate a sincere approach to helping others;

Customer care oriented;

Self-starter who will take the initiative to obtain solutions, pay attention to details;

Comfortable working independently and within a team environment;

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (preferred)

Language:

• French (required)

Expected start date: 2022-08-22