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About The Position
A nonexempt position responsible for preparing patients for exams and procedures; assisting physicians with surgeries and procedures; taking necessary vital signs and measurements; obtaining and processing lab specimens; scheduling appointments, tests and procedures; assisting physician in any other way to ensure effective patient flow.
Requirements
- High School diploma or equivalent.
- Graduation from an accredited medical assistant program required.
- One year work related experience preferred.
- Current CPR certification required.
- Certified California Medical Assistant preferred.
- Knowledge of health care field, medical terminology and medical office protocols & procedures.
- Knowledge of specific assisting tasks related to the particular specialty medical practice.
- Basic knowledge of MS Office, Word and Excel.
- Bi-lingual English / Spanish preferred.
- Skill in performing medical assistant tasks appropriately and within the Medical Assistant Scope of Practice.
- Tact and diplomacy with interpersonal interactions.
- Ability to learn and retain information regarding patient care procedures.
- Ability to plan, prioritize and complete designated tasks.
- Ability to demonstrate compassion and patience when dealing with patients and patient’s families.
- Ability to project a pleasant and professional image.
- Considerable time spent walking and standing for up to four to six hours per day.
- Must be able to use appropriate body mechanics when making necessary patient transfers and assisting patients with walking, dressing, etc.
- Must be able to lift up to 35 pounds.
- Standard medical exam/office equipment including computers, fax machines, copiers, printers, telephone systems and may include computerized health information management system for medical records, etc.
Responsibilities
- Welcomes patients, visitors, physicians and staff in a warm, friendly and professional manner.
- Rooms patients upon arrival, documenting patient’s vital signs and chief complaint in the patient’s chart. Confirms current medication list and any additional information as instructed by the physician.
- Assumes responsibility for assisting physicians with procedures and tests as within the Medical Assistant Scope of Practice.
- Two days prior to patient’s appointment, reviews patient’s chart and checks that all pertinent information is up-to-date including current referrals and test results.
- Orders outside testing, obtaining any authorization needed and notifies patient of scheduled appointments.
- Pulls prescription refill requests and obtains approval from physician to refill.
- Calls or faxes in any orders approved by physician.
- Checks voice mail messages regularly throughout the day and addresses/responds to all inquiries by the end of each day.
- Completes doctor’s disability reports and places a copy of report in patient’s chart.
- Assists in routing completed billing sheet to the appropriate location.
- Cleans and sterilizes instruments.
- Maintains OSHA logs and keeps up to date for compliance.
- Restocks patient rooms with supplies on a daily basis.
- Inventories and orders medical supplies as needed.
- Checks assigned physicians mail on a daily basis and notifies physician of patients’ lab and test results; meeting times; etc.
- Makes appointment confirmation calls as needed. When making a new patient appointment, sends a new patient packet to the patient prior to first appointment.
- Provides back-up as instructed by office manager and/or physician.
- Handle Medical records requests as needed.
- Promotes the purpose, values and foundations of IHMG at all levels of the organization and to our customers.
