MedHealth Hiring for Client Services Officer at Beulah Park, South Australia, Australia Full Time

Here at Living to the Max we love nothing more than providing tailored Occupational Therapy services to DVA, Aged Care, RTW, and NDIS participants. We deliver services to our participants in their choice of location, whether this be community, clinic, or telehealth.

Our recent partnership with Ability Action Australia (MedHealth) has allowed us to provide additional services to our participants, whilst our clinicians are now receiving additional employee benefits and uncapped career opportunity via the wider MedHealth group of companies!

Job Description

We have an exciting opportunity for an experienced Client Service Officer to join our small, but mighty team! You will support our clinicians to provide high quality service to our clients. You will enhance the client experience by providing a range of activities to optimise this, whilst contributing to a healthy work environment.

You will have initial communication with our clients, and provide assistance and friendly support to our OT’s throughout the clients journey. You will manage documentation from initial enquiry through to invoicing. Oversee and support the smooth and efficient running of the office.

We love nothing more than working with our participants to achieve their short- and long-term goals. Whilst our Living to the Max team may be small, we are experts in our field and strive to provide future clinicians with the best possible education.

About You:

• Experience providing high level customer service
• You provide attention to detail and have experience with administrative duties
• Looking for a fun, collaborative, and supportive work environment.
• Hold a full drivers licence, and full access to a vehicle.
• Eager to work with some of the best Occupational Therapists in South Australia.
• Have previously worked in a Medical / Allied Health environment

As you support us, we support you! We offer:

• Creative solutions to making work fit into your home life, and not the other way around.
• Engaging and relevant professional development and clinical support through local and national journal clubs, in-services, and group supervisions.
• Professional development opportunities to enhance your skills.
• Career planning and development: We care about your career goals and can offer leadership and career growth opportunities.
• Multiple ways of acknowledging how hard you work each and every day, in a way that makes you feel valued and meets your needs. This could be in the form of incentive programs with attractive financial bonuses or time away from work to spend with your loved ones!
• Plus, all of the essentials such as EAP, fitness passport and 12 weeks maternity leave.

Interested in finding out more? Click on the APPLY button or call me, Charlotte, on 0448 103 571 or email c.west@abilityactionaustralia.com.au . If your resume is not quite up-to-date, you can add me on LinkedIn for a more informal conversation https://www.linkedin.com/in/charlottemdwest/

“Being provided the opportunity to begin my career working with DVA clients in the community with Living to the Max was something I will be forever grateful for, and I would encourage any new graduate to consider. It is such an amazing learning experience and steppingstone to working with clients under other areas of funding, such as the NDIS.

Without beginning my career working with DVA clients, I believe I would not have felt as comfortable with my transition to working in the NDIS space. It is a very rewarding area to work in and the rapport built with some of the war veterans is truly heart-warming.” Alison Barrow, Occupational Therapist (commenced in January 2021 in DVA program, now working with NDIS clients)

Additional Information

You are welcome here.

Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

Additional Information

You are welcome here.

Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.