Médecins Sans Frontières Australia & Médecins Sans Frontières New Zealand Hiring for Senior Business Analyst at Sydney, New South Wales, Australia Full Time

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF provides assistance to populations in distress irrespective of race, religion, creed or political convictions.

Benefits

· Flexible & hybrid working arrangements

· Yoga, Meditation & language classes

· Employee Assistance Program

· Salary packaging plus benefits & allowances

· Annual salary review

· Personal training budget & LinkedIn learning licence

· Amazing culture & career development opportunities

· Additional leave & purchased leave options

· Monthly lunches & afternoons off!

· Plus more!!

Responsibilities

ing to the Head of T & Transformation, this key 12 month front facing IT role will support the implementation of Data and Analytics projects as well as day-to-day system support for existing ing and analytics applications.

You will act as the point of contact for optimising data processes, managing analytics change requests and training needs. While leading the implementation of data strategy initiatives you will focus on making data driven decisions and ensuring data is treated as a strategic asset for the organisation. Accountabilities will include:

· Implement the Customer Relationship Management and Marketing Automation Systems, performing project coordination, requirements gathering, process mapping/improvement, documentation, definition and testing tasks;

· Identify, analyse and validate business benefits associated with initiatives;

· Develop conceptual designs and functional specifications that document the desired solution behaviour;

· Understand priorities and strategies of departmental stakeholders;

· Identify opportunities to leverage information technology;

· Undertake feasibility assessment of IT initiatives and develop project briefs/charters;

· Manage support and change requests from definition to delivery; and

· Provide training and support for departmental users.

Requirements

To be successful in this pivotal leadership role you will be known for your ability to influence external vendors and engage with internal stakeholders across all levels. You’ll enjoy project management and have a strong understanding of business needs. Ideally you will be motivated by working in a global humanitarian organisation, and can demonstrate:

· Minimum 5+ years in a similar role supporting sales organisations;

· Full lifecycle implementation of a major enterprise package solution as a business analyst or process lead

· Extensive experience in data warehousing, with proficiency of visualisation tools Tableau and Power BI, and back-end Synapse, Databricks and Snowflake knowledge;

· Experience working with payments systems;

· Demonstrated competence in CRM and Sales Analytics as a business/function analyst or a solution executive;

· Project leadership experience;

· A proven track record in process design and business analysis;

· Excellent interpersonal, communication and organisational skills;

· Strong computer literacy and advanced MS Office suite; and

· A keen interest in being a part of a NFP organisation.

Applications

To apply send your resume and cover letter to OfficeRecruitment@sydney.msf.org

Applications will be reviewed on receipt.

For more information see the website www.msf.org.au or contact Recruitment on +61 2 8570 2609 with any questions.

In MSF Australia, we believe the following 5 values form the foundations of our culture – Transparency, Respect, Understanding of Diversity, Stepping In and CollaboraTion.

At MSF Australia we value T.R.U.S.T as an essential element to how we operate and believe that these organisation values flow from this trust that we build.

MSF Australia is committed to creating an inclusive and belonging workplace for all our staff. We believe that a diverse team helps us better serve those most in need, we encourage flexibility (in all its forms) and we encourage people from a wide range of backgrounds to apply for this role, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people from culturally and linguistically diverse backgrounds and people with disabilities. We encourage anyone to request support if you think you may require reasonable adjustment during the recruitment process, please call or email MSF Australia HR on +61 2 8570 2609 OfficeRecruitment@sydney.msf.org

Please note:

A criminal record check may be required as part of the selection process. Applicants with criminal records will not automatically be ineligible for the position they are applying for.

Médecins Sans Frontières Australia has a Child Protection Policy and Covid-19 vaccination policy in place, all employees are required to comply with these policies.