MedCerts Hiring for Registrar (Remote) Job at Michigan Full Time

MedCerts – a Stride Inc. company (NYSE: LRN) – is a national online training provider strengthening the workforce through innovative eLearning solutions. Focused on certifications in high-demand areas of allied healthcare and IT, it serves individuals from all backgrounds, including the military and their families, career changers and the under- and unemployed. MedCerts delivers career training through HD-quality video-based instruction, virtual simulations, games and animations, and on-the-job training through Experiential Learning solutions. Since 2009, the company has developed over 45 career programs, trained and up-skilled more than 35,000 individuals across the country and partnered with over 500 American Job Centers and more than 1,000 healthcare and academic organizations to build talent pipelines, and provide the option of articulated college credit to our students. In 2020, MedCerts was acquired by Stride, Inc. Stride has transformed the teaching and learning experience for millions of people by providing innovative, high-quality, tech-enabled education solutions, curriculum, and programs directly to students, schools, the military, and enterprises in primary, secondary, and post-secondary settings. For more information, visit medcerts.com.

The Registrar will provide operational management over the Registrar’s office and ensure student record integrity and compliance for all MedCerts’ students. The Registrar will be responsible for maintaining internal and external processes for student transcripts, verification letters, and Awards of Completion. The Registrar will also be responsible for creating reports to assist in generating and maintaining Academic and Business Partnerships. Additional responsibilities will include maintaining and updating all program guides shared with students at the time of enrollment and take ownership in the creation of documents and processes related to Student and Academic Affairs.

Successful candidates will be able to demonstrate subject matter expertise and high-level proficiency in maintaining student records. Candidates should be knowledgeable in areas related to career and certification training and serve as a resource for guidance to Student Success Advisors. The Registrar will also work alongside the Product team to ensure the creation of academic related materials, required for the successful launch of new programs and programmatic updates.

GENERAL DUTIES AND RESPONSIBILITIES

• Oversee the maintenance and integrity of all students’ academic records.
• Maintain and update all Programmatic Information Sheets as programs update or new content is released.
• Oversee the timeliness and accuracy of transcripts created by a third-party vendor.
• Identify and generate reporting on transcript request trends to share with the Business Partnership team.
• Process all enrollment verification letters and 3rd party verification requests.
• Assist the Regulatory Affairs team with periodic and annual State & ETPL authorization reporting.
• Assist with program specific accreditation reviews and provide necessary student documentation.
• Complete audits to ensure state eligible program enrollment.
• Help develop and improve the process for student code of conduct violations and workflow.
• Create and oversee the Student and Academic Affairs committee to review and approve student sanctions.
• Other duties as assigned.

REQUIRED QUALIFICATIONS

• Bachelor’s degree or higher in a related field
• Minimum of 3 years of experience in registrar work, enrollment management, or related field, or an equivalent combination of education, training, and experience.
• Collaborative project management skills marked by self-motivation.
• Familiarity with best practices in online and other modes of education.
• Ability to analyze and anticipated complex issues and provide recommendations.
• Detail-oriented, with an absolute commitment to quality assurance.
• Must be able to work with others in a highly collaborative environment, where teamwork is essential to success.
• Ability to multi-task and work under pressure of deadlines.
• Proven commitment to student services and success.
• Ability to perform remotely with limited supervision.
• Demonstrated commitment to work within a diverse environment and interact professionally with individuals of different backgrounds.

WORKING CONDITIONS

This is a remote position in which work will be completed during normal business hours (approximately 8:30am – 5:00pm).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)