McDougall Insurance and Financial Hiring for Customer Service Representative at Penetanguishene, ON Full Time

Our team is growing and we are looking to hire a Customer Service Representative to join our team in Penetanguishene, Ontario.

Asselin Insurance Brokers, a division of McDougall Insurance and Financial has been proudly serving Penetanguishene and surrounding communities since 1943.

Do you have strong customer service skills? Are you looking for a rewarding new career? If so, this might be the right opportunity for you!

Duties:

· To provide legendary service directly to the client, after the sale by the Sales Executive.

· Where appropriate, procure a sale, normally through upgrading and bundling coverage for personal lines clients.

· Communicate with the client in person, by phone, email, etc. to process additions, deletions or changes to their policy on the appropriate broker management system and to provide professional advice or recommendations regarding their coverage.

· Ensure all transactions and renewals are accounted for and processed accurately and on a timely basis.

· Provide quotations or estimates to clients on premiums, data enter work to create files, update information, confirm data and coverage and to record appropriate changes or adjustments.

· Communicate with insurance company personnel as required.

· As an independent broker working for your client, acts as liaison with the insurer and balances the interests of the client, McDougall Insurance and the insurance company in force.

· Function as part of a team responsible for assisting in the collection of accounts receivable and in any other area as required.

Qualifications:

· A valid RIBO or OTL license is considered an asset.

· Must have exceptional customer service skills.

· Must be sales oriented and have a working knowledge of the risk and insurance products involved.

· Acts in a professional manner at all times and maintains a position of trust and confidentiality.

· Acts in an open, respectful, honest and helpful manner with all team members, clients and other staff

Application deadline: 2021-10-04

Job Types: Full-time, Permanent

Additional pay:

• Bonus pay

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• On-site parking
• Paid time off
• Store discount
• Vision care

Schedule:

• Monday to Friday

Education:

• Bachelor’s Degree (preferred)

Experience:

• customer service: 3 years (preferred)
• Administrative: 3 years (preferred)

Licence/Certification:

• RIBO or OTL license (preferred)

Work remotely:

• No