McDonald’s Corporation Hiring for Learning Coordinator at Chicago, IL Full Time

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.

From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements – check them out here!

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters.. Located in the booming West Loop of downtown Chicago, it’s set up to be a global hub that cultivates collaboration:

Take a class at Hamburger University

Sample future items in our Test Kitchen

Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Job Description

Hamburger University (HU) National Learning Coordinator within US Learning & Development (L&D).

Our HU National Learning Coordinators are key to administering and coordinating the implementation of world class learning experiences. They bring to life our values and are role models of our cultural pillars each day through everything they do.

This position is responsible for:
Managing class registrations for on-site and virtual classes

Connecting with Operators and other stakeholders as needed

Coordinating hotel and class room needs for on-site classes and supports the facilitator team and leadership with class material needs, including reporting, prior to, during, and following classes

Supporting customer service and sales tasks with the HU brand store and HU Guest Experience Leader (GEL) desk and assists field Operators and staff with any needs pertaining to classes at HU and field.

Supporting US L&D’s execution of priorities as well as departments and projects as needed.

***This role is NOT remote, must live within commuting distance of MHQ. No relocation assistance is available at this time. ***

Qualifications

Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.

Prior knowledge and experience with learning management systems (LMS), Office Suite (Excel, Word, PowerPoint), WebEx, and Outlook

Customer service and administrative support functions such as scheduling, coordination, and reporting.

Prior Learning & Development (L&D) experience a plus. Restaurant/Retail operations experience preferred.

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.