McDonald’s Corporate Hiring for Director-Employee Relations at London Full Time

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.

From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements – check them out here!

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Job Description

We are looking for a dynamic Director-Employee Relations to build the framework and support resources that foster a positive work environment aligned our values and brand standards in our restaurants, and that is consistent with the company’s overall business and human capital strategies. This role will analyze needs for International and US and markets and develop strategies and optional solutions specific to employee relations and legal compliance. This role provides strategic advice and consultation to leadership, owner/operators, employees and vendors regarding a broad range of trends and optional strategies, programs and activities.

In this role, you will also:
Lead

Play a key role in the long-term strategies and advise on department services and allocation of resources to meet the needs of the organization.

Assist and chair cross-functional teams accountable for execution of strategic priorities designed to prepare and promote the brand and business model.

Lead innovation and the development of tools, materials, training courses and communications to maintain a positive work environment.

Lead efforts on system-wide needs assessments to identify internal/external strengths, risks and workplace patterns and defines strategies for intervention.

Partner with corporate and market leaders to develop and enhance effective communication strategies to maintain awareness of employment trend changes.

Conduct needs analysis and ensures training programs are engaging and delivered by skilled facilitators.

Focus on finding opportunities to elevate employer brand reputation and crew-first mentality through existing initiatives.

Actively stays abreast of labor and HR-related trends, legislative and regulatory developments or updates that may impact the brand.

Oversee and mentor team members (1-3) to ensure exceptional customer service and results.

Advise and Influence

Maintain system awareness of events that impact the business of our restaurants, including developing optional standard methodologies and resources to minimize any impact.

Counsel leaders on standard methodologies and compliance measures to address issues with workforce-related conduct and policies and practices.

Provide strategic thought-partnership on the development and execution of short and long-term solutions to address complex employee relations matters (i.e. discrimination, harassment, workplace violence, safety, etc.), consistent with company policies and practices and limits exposure to legal liability.

Ensure sufficient and effective external resources are available to support on complex employee relations matters.

Partner with market teams to evaluate strengths, opportunities and risks and develops localized plans to prepare and promote the brand.

Provide strategic advice and subject-matter-expertise to internal and external partners and/or markets during the development and execution of company strategies and programs.

Serve as a member or advisor to key US-based owner/operator leadership teams.

Advocate for the adoption and execution of employee engagement best practices and McDonald’s people standards.

Advise customers on preventive maintenance steps to be assured of employment and labor law compliance.

Build Relationships:
Build a strong and cohesive partnership with appropriate partners across the business, including Operations, Global People, and Global Impact.

Work closely with markets to understand needs, benchmark standard methodologies, gain alignment and consult in the area of employee relations and engagement.

Qualifications

Deep understanding of HR principles, concepts and industry best-practices.

Knowledge of federal and state employee related laws, including NLRA, wage and hour, OSHA and EEO.

Solid understanding of labor relations principles and ability to educate partners on labor relations matters and labor law.

Demonstrated values-based leadership and decision making to foster a culture of trust, respect and inclusion.

Proven ability to demonstrate and synthesize information, anticipate business needs and find practical solutions to business challenges.

Shown experience managing and leading during uncertainty and change.

Validated critical thinker with a bias for action and understands how to drive clarity amidst ambiguity.

Effective relationship builder and communicator that collaborates with multiple partners to set objectives and influence outcomes.

Proven track-record of managing multi-faceted and large-scale initiatives, under tight deadlines.

Effective people leader and coach that aligns team(s) to strategic objectives and develops self and talent for the future

Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.

Additional Information

McDonald’s is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.