MC Commercial Hiring for Customer Service Representative at Brantford, ON Full Time

Responsibilities Include

Signing in drivers in and out which involves the following:

time stamps, updating logs, posting loads in our WMS, filing and updating a digital door check.

Singing out drivers which involves the same steps listed above.

Sorting and answering emails is a very large portion of the role as it is the primary means of communication among our team, vendors and customers.

Pulling customer orders from our WMS

Creating inbound deliveries.

Booking appointments with our customers, sending confirmation emails and logging loads.

Shift: Monday to Friday from 11:00AM to 7:00PM

Job Types: Full-time, Permanent

Salary: From $19.25 per hour

Perform all other duties as assigned

The successful candidate will possess the following qualifications:

Be able to multi task as well as work in a team environment

Be organized, have a strong attention to detail, and consistently meet deadlines

A sense of urgency and the ability to follow up while performing multiple tasks

Solid oral, written and customer service skills

Strong computer skills as the job requires a strong understanding of Excel & managing emails via Outlook.

SAP experience would be an asset but any previous warehouse management systems experience would give the successful applicant a massive advantage

Lastly a proven track record of dependability; excellent attendance is a must for the successful applicant

Job Types: Full-time, Permanent

Salary: From $20.00 per hour

Additional pay:

• Bonus pay

Benefits:

• Company pension
• Dental care
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends
• Overtime

COVID-19 considerations:
FULL VACCINATION REQ’D
No visitors are allowed inside out building, Phones are used to communicate with drivers, Sanitization stations, Temperature checks, Plexiglass partitions in between work stations

Education:

• Secondary School (required)

Experience:

• customer service: 1 year (preferred)