Mazars Hiring for Head of Education and Learning Job at London, England Full Time

Job Purpose

Reporting into the HR Director and accountable for the Education and Learning budgets, your primary focus will have three principal areas of responsibility:

Build the team of the future – with a focus on education and learning, you will be responsible for developing and refining programmes to allow our people to develop the experience, skills, behaviours and knowledge to support the growth ambitions of the firm. You will build a plan that considers client needs, the increasing requirement for digital, data and creative skills, an inclusive environment and the need to drive behaviours consistent with Mazars values. You will lead the team to build a suite of content and improve the quality, amount and accessibility of education and learning resources to all. Stakeholder engagement with including partners, appraising managers and our trainees, as well as third party providers is critical. You will also contribute to the skill development of the partner population across the firm.

Improve performance – with a focus on talent management, you will lead the team which enables the development and progression of our people at all levels. You will work closely with the business and other parts of the People & Culture team to identify the critical talent and skills that Mazars needs to deliver its strategy. You will foster a positive culture of outputs focused performance review and feedback supported by firmwide training and policy documentation. You will also be responsible for our approach to performance management, the identification and progression of our talent and ensuring our process and policies provide a first-class candidate experience.

Digital transformation – you will be responsible for the development of a digitally led strategy to support learning and education across the UK firm. As well as refining existing technologies to improve user experience, data quality and insight through metrics, you will also bring external insight and implement new platforms and technologies to drive value and innovation. You will create and implement a firm wide digital training, reskilling and upskilling programme.

Role & Responsibilities

Build the team of the future

• Design and inspire the delivery of a multifaceted strategy, focussed on future skills and an inclusive approach, from first year trainee to partner.
• Working closely with the Head of Talent and Early Careers Acquisition, develop collaborative and enduring partnerships with the right learning institutions and Universities in order to ensure that we are developing skills and behaviours required for the future. requirements
• Lead the team to ensure delivery on all aspects of early careers onboarding from day 1 of their career with Mazars, providing study and exam support, as well as engagement of external bodies and communities to create a positive environment for the trainee population supporting their journey to qualification.
• Build and develop strategies for both longer term succession planning into critical roles, as well as more immediate development needs to support the execution of the strategic workforce plan.
• Ensure that our early careers support strategy is inclusive and that policies such as exam failures provide sufficient support to enable diverse talent to thrive.
• Contribute to the development and management of partner development programmes.

Improving performance

• Have a deep understanding of inclusion and embed this within the talent management and development strategy to ensure equality of opportunity for all.
• Identification and implementation of tools (such as psychometrics) to support the assessment and development of talent.
• Support the development of a positive culture of outputs focused performance, and one where the sharing and documenting of feedback happens regularly via digital platforms.
• Ensure that our feedback culture is underpinned by firmwide training and policy documentation.
• Oversee all third-party relationships in talent management and development, providing regular insight around costs, value and delivery.
• Mentor and develop the talent management and development team, instilling a standard of excellence.
• Regularly audit and review all talent management and development processes to ensure they are robust, appropriate and mitigate risk.
• Work closely with other Business Services teams to ensure a joined-up approach to development, career progression and retention.

Digital transformation

• Bring new ideas and innovative ways to use technology into the firm, as well as driving value from existing technologies, leveraging U Learn (the current Global LMS) to continually improve the user experience, ease of navigation and access to content, as well as curation and delivery of content to the user.
• Understand the future needs of our clients and reflect those future needs in our approach.
• Understand training and development needs and ensure we have best in class digital platforms to deliver content to the user in the most effective, ensuring an optimal learning experience.
• Promote a culture and the skills that encourage innovation and creative thinking, better enabling client facing teams to help solve problems for their clients.
• Create a firm wide digital training, reskilling and upskilling programme, ensuring a common understanding of key technologies and their uses.
• Create and maintain a suite of reporting and KPI’s which provides regular and appropriate data to key stakeholders in a timely manner on insight to support decision making and to assess ROI across the talent agenda.

Your skills, experience and knowledge

• Behaviours consistent with Mazars values, a positive individual who can demonstrate they are truly a team player and a key part of the People & Culture team.
• The ability to contribute to the strategic direction of the People & Culture team, bringing external insight and operating as part of the management team.
• The ability to lead, motivate, engage challenge and support not only their own team, but those in other teams around them.
• Proven track record of managing and delivering an internal talent management and development team, as well as the associated budget.
• Demonstrable experience managing all aspects of talent management and development, across different disciplines and industries (Professional Services experience is a nice to have).
• Curiosity around technology, creativity and innovation, sound data analytics experience and the ability to generate insight through systems and tools.
• Strong communicator and influencer who takes the time to truly understand key stakeholders and the needs of their clients and take the appropriate action to support the strategic goals of the business.
• A track record of developing appropriate and relevant external partnerships to add value to the business, to support the development and progression of a broad range of diverse talent with suitable skills and behaviours to support the long-term strategy of the business.

Inclusion at Mazars

At Mazars inclusion is central to our values. We recognise that being an inclusive organisation makes us stronger as a business.

We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. Mazars selects candidates based on skills, qualifications and experience.

We are open to having conversations about flexible working. Our client-facing professionals can often be required to travel regularly or may be based at client sites, but our approach to agile working can help achieve a lifestyle balance without compromising on client service.

We welcome applications from those returning to employment after a break from their careers.

Meet the recruiter

James Hardcastle

+44 7790 886857