Maybourne Beverly Hills Hotel Hiring for Digital Marketing Manager at Beverly Hills, CA, US Full Time

Job Description

Job Description

Digital Marketing Manager

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion.

We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Digital Marketing Manager supports the Director of Marketing in the execution of all marketing initiatives and fulfilment of multiple platforms including but not limited to CRM, PR, Social media, etc.

The emphasis of role is owning the content on the website and managing the digital spend working closely with MBH’s agency.

Roles and Responsibilities

Job duties include, although are not limited to :

• Collaborates with DOSM, DORM, and DOM on multi-channel digital plans based on revenue and occupancy goals.
• Leads relationship with digital agency organizing monthly calls snd supporting pay-per-click and display marketing goals as needed.
• Strategizes with digital agencies to improve ROAS and top of funnel metrics / dashboard; s on results
• Collaborates with DOM on CRM strategy and maintains content calendar based on market segment demands.
• Builds email marketing campaigns within CRM software and updating guest communications while adhering to industry best-practices and brand guidelines
• Able to analyze successes and strategize opportunities for future growth
• Handles day-to-day website management, ensuring all text, imagery, promotions and events are accurate and up-to-date. Collaborates with MHG and brand agency when appropriate
• Assists DOM in content creation creating provoking visual content and collateral that will increase awareness and positive perception of the property and brand
• Assists and participates in the creation, promotion and execution of on property events
• Maintains print and digital collateral inventory working with various departments on signage, flyers, menus, etc.
• Assists in the creation of sales presentations
• Provides input into overall marketing plan and budgets to support key strategies and revenue goals.
• Assists in monitoring customer reviews on social media sites and responds as requested.
• Professionally represents MBH in the community and industry organizations and events
• Manages digital spend ensuring visibility and final approval is provided by DOSM and DOM
• Maintains a professional image at all times that falls within the hotel and company guidelines for appearance and dress
• Able to find guest centric solutions
• Attends any meetings or training sessions / courses as required
• Maintains high confidentiality in regard to guest privacy
• Performs any other related duties as determined by MHG, DOSM and GM

QUALIFICATIONS :

• Bachelor’s Degree or equivalent required
• Minimum three (3) years in marketing position preferably experience working with luxury hospitality brands and digital marketing
• Systems experience required to include; Microsoft office, photoshop / adobe acrobat, basic HTML coding
• Direct marketing strategy development (comprehensive CRM experience)
• Budget creation and management a plus
• Plan development and management including content creation, social media strategy a plus
• Strong oral and written communication skills
• Hotel and competitive market knowledge
• Ability to analyze data and develop action plans
• Excellent organizational skills and ability to work in dynamic and fast-changing environment.
• Must be a self-starter with an entrepreneurial spirit.

PHYSICAL REQUIREMENTS :

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of walking around and standing.
• Must be able to lift up to 50 pounds at times.

How you Demonstrate your Talent

The guests of The Maybourne Beverly Hills are our top priority. We take great pride to ensure that each and every guest has the most memorable experience that is enhanced by going the extra mile through providing the world-class service our hotels are known for.

• Go the EXTRA mile in our efforts
• Be RESPECTFUL to our guests and colleagues
• Deliver service in a CARING fashion
• Be OUTSTANDING
• Express your own personality Create your LEGACY
• Be your NATURAL SELF Be genuine and sincere with the guest and colleagues

Who you would be working for

Maybourne owns and manages Claridge’s, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills six of the world’s most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location.

The Maybourne Beverly Hills is California, through and through.

COMPANY BENEFITS :

• Medical / Dental / Vision Insurance
• Company matched 401(k) plan
• Company matched Health Savings Plan
• Flexible Spending
• Paid Holidays
• Paid Time Off
• Paid Sick Leave
• Employee Assistance Program
• Parking
• Employee Recognition Programs
• Colleague meals
• Colleague Referral Incentive program
• The Maybourne Beverly Hills participates in E-Verify.*
7 days ago