Mauceri Bynum Insurance Hiring for Account Manager Full Time

About us

Mauceri Bynum Insurance has been voted Best agency for 9 straight years.

We look to hire smart hardworking and intelligent people and give them the experience they need to flourish.

Who We Are
Mauceri Bynum Insurance is one of Collin County’s largest independent insurance agencies and has been voted BEST AGENCY NINE years in a row. Our agency is locally owned and operated and believes in promoting from within. We specialize in home, auto, and commercial insurance all while having a fun and high performing environment that is growth minded.

The Opportunity

Customer Service Representatives work from our McKinney office and are the first point of contact for Mauceri Bynum customers whether that is in person or over the phone. Since we pride ourselves on our award winning service, we are looking for best in class service professionals who will receive paid/on the job training and assistance to secure general lines P&C license if needed. This is a full time position for career focused individuals looking to start their career in the insurance industry.

• Room for advancement is available for this position
• Hours are 8 to 5 Monday-Friday with paid time off for holidays and personal days
• Base salary plus performance bonus and uncapped commission. First year avg compensation $45- 75,000. Health Insurance
• Frequent incentive contests for prizes and bonuses
• Opportunities to win paid company trips and events

Who we are looking for

• High School diploma or equivalent is required with a minimum of 12 months related work experience in Customer Service, Account Management, or Sales is preferred
• Ability to review, record, and organize data from a variety of sources
• Excellent oral, written, and interpersonal communication skills, and the capacity to multi-task in a fast paced environment are required
• Ability to handle confidential and proprietary information is critical
• Computer proficiency is mandatory
• Must be able to type a minimum of 35 WPM
• Bilingual is not required but a plus

Responsibilities

• Provides excellent, efficient, and friendly customer service to all current and potential customers.
• Demonstrates understanding of policies to provide guidance and assistance to policy holders, whether in person, email, or over the phone.
• Manages and utilizes time effectively to ensure the required service levels, customer satisfaction, and quality standards are met.
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Develops and continuously builds product, procedural, and technical systems knowledge.
• Maintains accurate, detailed, and up to date information on all customers and interactions within the customer service database.
• Completes licensing and continuing education requirements as mandated.
• Other basic office duties as requested

Job Type: Full-time

Pay: $45,000.00 – $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Experience level:

• No experience needed

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

COVID-19 considerations:
This is an in office position

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

Work Location: One location