Digital Instructional Designer
Springfield or Boston MA – Hybrid
The Opportunity
Are you a curious and creative person who wants to make your mark in a growing learning organization? Do you like a rapidly changing, fast-paced, challenging environment that will require agility in employing a variety of skills as a learning consultant and content developer? If this sounds like you, read on!
The successful candidate for this position will use their skills in instructional design, graphic design, and digital development to create learning content in a variety of formats including online courses, video, virtual and live instructor-led, podcasts and more.
The Team
You’ll be part of a creative and passionate enterprise learning team within the Human Resources organization. Areas of focus within our team are virtual and online content development, content curation, facilitation, and change management. This position will focus most heavily on the digital content design and development activities using Articulate 360 and Camtasia. While each team member has responsibility for particular areas of expertise, we work collaboratively and cross-train frequently. We welcome feedback and share it freely. Leadership flows between different members of the team, based on the task at hand.
The Impact:
You’ll support the growth of MassMutual talent as part of smart and inspired team. Your areas of responsibility on the team will include:
Consult – Work with Human Resources Business Partners and Talent Leads to identify development needs within their respective business units. Build and maintain collaborative and effective working relationships with Human Resources team members, managers, and vendor partners.
Create – Analyze needs and existing content to design learning resources using the most appropriate platform and medium. Utilize agile instructional design techniques and adult learning theory to create (or procure) instructional content. Use learning technology to create and edit multimedia online resources including courses, job aids, and video
Assess – Leverage data and analytics to understand the quality and impact of learning content and identify opportunities for change
Partner – Act as a key resource on digital content development for the team. Provide support and expertise to teammates who are beginning to develop their skills. Assume a Producer or Facilitator role for training as needed.
Minimum Qualifications
High School Diploma or GED equivalent
4+ years of experience designing, developing, and deploying online learning courses
4+ years of experience with e-course creation software such as Articulate, Storyline, Camtasia
2+ years of experience with learning management platforms such as Workday Learn and Degreed and/or collaboration tools like Slack, MSTeams, Jira, Trello
Ideal Qualifications
Bachelor’s degree
Instructional design certification (e.g. ADDIE, SAM, Agile)
Change management certification
What to Expect as Part of MassMutual and the Team
Regular meetings with the Talent team
Focused one-on-one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-JLH3
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
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