Marsh Hiring for Senior Account Executive at Brisbane City, Queensland, Australia Full Time

What can you expect?

As Senior Account Executive you will implement Client First Principles across a portfolio of medium to large accounts within our Corporate practice, ensuring high quality customer service is always provided and set revenue and expense budgets are consistently attained. In addition to the end-to-end management for a set portfolio of clients, you will provide support to the Principal and/or Managing Principal.

What is in it for you?

• Interesting and diverse client portfolio which will challenge and expand your knowledge.
• Successful, established Corporate team with energetic and supportive colleagues.
• Genuine flexible work life balance.
• Opportunity to set your career path with the world’s leading broker.
• Professional environment where your career path really matters and is supported in our global organisation.
• Leading training and development program.

We will count on you to:

• Bring your best thinking, first class service delivery and technical ability to your clients
• Consistently achieve agreed service standards.
• Foster effective long-term relationships with key client decision makers and frequently monitor political, management and other changes to preserve and protect these relationships.
• Take a proactive approach to all aspects of account management and service delivery to clients ensuring client needs are identified and met.
• Implement successful account retention and defence strategies.
• Have good insurance market knowledge and ability to negotiate best results from underwriters across all general classes of insurance.
• Possess a thorough understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments.
• Maintain an awareness of all large and potentially complicated claim related matters and assist claims colleagues in the negotiation of equitable claim settlements on behalf of clients.
• Possess a thorough working knowledge of all aspects of the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties and other relevant legislation and keep abreast of all new developments.

What you need to have:

• Experience in a broking or underwriting role, likely 3-5 years in the insurance industry and looking for the next step in your career.
• Client Service – excellent delivery of technical, administrative and consulting support to internal and external clients.
• Change – awareness of environmental, financial, regulatory and social factors affecting company and clients’ operations and business and knowledge of internal company technological and product capabilities.
• Commercial Acumen – an in-depth understanding of factors impacting on the delivery of services by the Company.
• Planning and Organization – development and implementation of courses of action for self and others to ensure that work is completed efficiently and on time.
• Drive & Self-Motivation – demonstrates a willingness to take on increased responsibilities and displays the ability to act independently.

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

Please note: All offers of employment are contingent upon clear results of a thorough background check including criminal record check, previous employment history and financial stability. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

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