Marriott International, Inc Hiring for Learning & Development Manager at London Full Time

JOB SUMMARY

As a Learning & Development Manager, and part of the Human Resources Team – you will lead on and drive all training and development activities within the hotel. This role will also ensure all company programs and resources, such as Orientation, Marriott Core Training, Digital Learning Zone etc and any other L&D Marriott programs or platforms that launch, are utilised and delivered effectively and in a timely manner and fully maximized for the benefit of all eligible associate audiences. The role will also involve creating and delivering an annual learning and development plan, with weekly/monthly/quarterly activities to meet the training needs of all departments across the hotel – whether that be technical expertise training (for example, use of a Marriott system such as Opera) or competency development programs. To support total training deployment – the L&D Manager will create an in-house cadre of departmental trainers to partner with and instruct on all learning and development needs as required. Ensuring all departments remain compliant by focusing on reviewing training and running compliance reports will be important for success.

This job description sets out the current duties of the job role that may vary from time to time without changing the general character of the job role or the level of responsibility entailed

CANDIDATE PROFILE

Education and Experience

Previous learning and development experience is an advantage

Previous hotel operations or administrative experience is preferred

Previous Human Resources experience and CIPD qualified is preferred

Degree or Higher Education Qualification from an accredited university in Hospitality Management, Human Resources, Business Administration, or related subject

Experience in operations (such as Front Desk), Human Resources or Learning/Training

Particular strong communication skills (verbal, listening, writing), with enhanced presentation skills required, and experience of presenting to audiences of all sizes.

Previous user of computer systems such as Outlook, Word, Excel, PowerPoint, and specialised systems e.g. Opera etc.

Excellent typing speed and accuracy of spelling and grammar, layout and content formation essential.

Highly organized and efficient approach required

Ability to manage varying needs and prioritizing to ensure best business results

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.