Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatmentâ„¢.
POSITION SUMMARY
To provide a quality professional administration support to the Hotel Senior Management team and Human Resources function, ensuring all requirements are met in timely and efficient manner to achieve the overall business objectives, including reduced labour turnover, associate satisfaction, training requirements, maintenance of payroll, HR systems and general administrative duties.
CANDIDATE PROFILE
The experience, skills and knowledge, and education/certification components of the Candidate Profile should be presented as preferences rather than requirements unless an individual would not be hired for the position without these. Equivalent work experience may be substituted for years of experience.
Experience
Varies by size and complexity of property
Some HR and/or administrative experience desirable
Skills and Knowledge
Strong customer and associate relation skills
Good Communication skills (verbal, Listening and written)
Able to work alone and within a team environment
Able to or have an interest in training delivery
Attention to detail
SPECIFIC DUTIES
Recruitment:
Work with HR Manager to understand and support the hotel recruitment plan
Maintain all records for associates in line with company SOP and Employment Legislation, including Job Descriptions and Job Specifications including company paperwork.
Advertise vacancies in line with SOP and Employment legislation
Administration to ensure all non management associates complete the assessments, follow up with screening of applications for HOD’s
Work with external sources to build relationships for recruitment, Job Centre, Colleges, agencies, attend job fairs, working to company SOP’s.
Reports and Data Analysis:
Support HR Manager with the completion of monthly and quarterly Labour Turnover, PMM , succession planning and Payroll reports
Maintain and administer all Oracle, Blue Cube and PeopleSoft records, including payroll, LPP, Career Plans, Training information, internal resumes, Emergency contact information, personal data etc.
Support with the implementation and compliance of the HR Review (Audit)
Associate Relations:
Maintain an open door policy, providing advice and information to associates, Supervisors and HOD’s as necessary. To be actively involved in all aspects of Employee Relations, to improve awareness of the HR resources available.
Recognition and Reward – play an active role in promoting and communication of R&R, administration of Associate of the Month, and Manager of the Quarter nominations in line with company SOP and hotel LSOP, collation of information for Town Hall Meetings.
Have knowledge of employment legislation, company policy, processes and procedures.
Maintenance of Communication boards in all associate areas including departmental boards.
Maintain ARC records and ensure annual voting process takes place
Attend Departmental meetings to provide HR update information and to ensure they are happening in each department.
Training and Development:
Keep all training records up to date
Record receipt of all LPP’s/Career Plans/Performance reviews/Development plans for each associate are on present and up to date.
Support HR Manager in the production of materials for In House training program’s e.g. Essential Skills.
Manage the New Hire Training Monthly, completion of Safety Matter books within timeframe.
Ensure own development is followed according to plan.
Liaise with local colleges and schools to set up Work Experience programs and Internships.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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