Marketing & PR Coordinator (On-Site) Full Time NEW

Fairmont Jasper Park Lodge is embarking on an exciting transformation as we reposition our iconic mountain resort through a multi-phase renovation cycle. This is a once-in-a-career opportunity to help redefine a world-class destination, blending nature, luxury, and heritage into a reimagined guest experience.

Job Description

Fairmont Jasper Park Lodge is embarking on an exciting transformation as we reposition our iconic mountain resort through a multi-phase renovation cycle. This is a once-in-a-career opportunity to help redefine a world-class destination, blending nature, luxury, and heritage into a reimagined guest experience.

We are seeking a highly organized and visually driven Marketing Coordinator to support the execution of our marketing strategy across digital, content, and design platforms. Working closely with the Director of Marketing, Marketing Manager, and Regional Digital Marketing Team, you will assist in bringing campaigns to life, maintaining our digital presence, and producing brand-aligned visual assets.

If you are a strong executor with a passion for design, storytelling, and digital marketing—and thrive in a fast-paced, collaborative environment—this is your opportunity to contribute to a landmark repositioning.

What You’ll Be Doing

Brand, Digital & Content Support

• Support content creation across digital platforms, ensuring alignment with campaign messaging and brand standards
• Assist in the execution of multi-channel campaigns that showcase renovated spaces, guest experiences, and luxury positioning
• Maintain and update digital platforms including website content, OTA listings, and Google My Business
• Coordinate with internal teams and external partners to support campaign execution and digital updates

Website & Digital Execution

• Maintain and update website content, ensuring accuracy, consistency, and alignment with marketing priorities
• Support the development and execution of landing pages for offers and seasonal campaigns
• Assist in optimizing digital content to support SEO and conversion goals
• Conduct regular audits to ensure content quality, functionality, and alignment across platforms

Graphic Design & Brand Visuals

• Support the creation and production of visual assets for digital and print channels—including social media, email campaigns, signage, brochures, menus, and on-property materials
• Assist in designing brand-aligned content that reflects Fairmont standards and the Language of Luxury
• Coordinate design requests, timelines, and revisions with internal stakeholders and external agencies
• Maintain organized content libraries and ensure consistency across all guest-facing materials

Social Media & Campaign Support

• Assist in the creation and coordination of social media content across Instagram, Facebook, LinkedIn, TikTok, and X
• Support the execution of social campaigns and activations through asset preparation and scheduling
• Track engagement metrics and support reporting on campaign performance
• Ensure visual and messaging consistency across all platforms

Influencer & Media Visit Coordination

• In partnership with PR Manager coordinate logistics for influencer and media stays, including itineraries, reservations, and on-property experiences
• Liaise with Rooms, Food & Beverage, Spa, and Activities teams to ensure seamless execution
• Prepare pre-arrival materials and support curated, brand-aligned guest experiences
• Track deliverables and follow up on content commitments post-visit
• Support on-property hosting and assist in capturing content where required

Event Marketing & Visual Support

• Support the execution of visual marketing for property activations, culinary events, and seasonal campaigns
• Assist in documenting and showcasing influencer visits and events through curated visual content
• Support the creation of presentations and marketing materials for internal and external stakeholders
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Other duties as assigned

Qualifications

• 1–3 years of experience in marketing, graphic design, or digital content—ideally within hospitality, travel, or lifestyle brands
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, and Microsoft 365
• Basic understanding of digital marketing channels including website CMS, email marketing, and social media platforms
• Strong eye for design, layout, and visual storytelling
• Highly organized with the ability to manage multiple projects and deadlines
• Strong attention to detail and commitment to quality
• Experience with CMS platforms (WordPress or similar) is an asset
• Familiarity with GA4 or digital analytics tools is an advantage
• Flexible and collaborative mindset with the ability to support cross-functional teams
• Willingness to work evenings and weekends to support events and activations

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits

• Subsidized staff accommodation assistance provided
• Salary starting from $56,000 – $60,000 gross annually, based on previous experience and education
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

Apply Today: Whether you’re just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com