Market Town Foods Limited Hiring for HR Assistant at Petworth Full Time

The Company:
Our Business is made up of several teams of dedicated people building a destination hospitality and food and beverage business. Our core businesses are located in the beautiful South Downs market town of Petworth, West Sussex, and the historic market town of West Malling in Kent.

Established in 2010, the group comprises a multiple-award-winning food brand.

The role:
You will be the first point of contact for all general HR inquiries whilst supporting the wider HR team and taking responsibility for delivering a first-rate HR, safety, and training administration service to the business.

This role is ideal for a candidate with previous experience of working in a fast-paced and diverse organization. Experience working in HR administration is preferred with an interest in hospitality, food, art, and culture would be ideal. A keen eye for detail and accuracy is essential along with a willing and flexible attitude. You will put customer service at the heart of everything you do, ensuring that you represent the HR Department in a collaborative manner, gaining the trust and confidence of all customers. You will be highly communicative and ensure that you maintain great stakeholder relationships.

The role requires someone with an adaptable, organized, and efficient approach to coordination and administration who can handle working within a fast-paced environment.

Working closely within the HR team providing efficient and timely people-related administration, coordination tasks, and database input. This part of the role requires the highest standards of confidentiality, ensuring the integrity of HR records and conduct.

Take ownership of first-level support, recruitment and training coordination, and systems/people data updates.

Assist in the recruitment process, liaise with line managers to set up interviews, and undertake the issuance of relevant correspondence including offer letters, employment contracts, new starter forms.

Support referencing and the pre-employment checking processes.

Assist with the onboarding and induction processes for all new starters.

Maintain HR records securely and confidentially assisting managers and employees with absence, annual leave, maternity, and paternity, etc

Ensure that any leaver processes are mapped and managed effectively.

Maintain benefits database, request, and distribute employee discount cards.

Oversee the register and distribution of office keys for starters/leavers.

Monitor and issue documentation related to employees who are offered company-owned accommodation including tenancy agreement and associated salary sacrifice documentation.

Work with external payroll provider and Finance Department to ensure correct remuneration of employees.

Upload and distribute company-wide communications, newsletters, etc.

You will be available to support projects and similar requirements as the business requirements.

Training:
Assist with the planning of training that is both appropriate and relevant for employees across the businesses. You will ensure effective organization of relevant external and internal training courses allowing for the development of employees to ensure the teams grow with the businesses.

Main duties:
Where relevant, ensure employees are legally compliant and up to date with courses (e.g.: first aid, fire warden, food safety, workplace, and DSE assessments).

Ensure the effective organization of relevant external and internal training courses for all training.

Liaising with accounts regarding required payment for courses.

Reserve training rooms liaise with venues on room set-up and equipment, catering, drinks.

Issuing certificates and uploading them on the system.

Maintain accurate training records, flagging up and arranging refresher/re-qualification courses.

Assist in the production of each employee having an annual training and development plan; created by their line manager and agreed by either MD/ CEO.

Assist employees with queries relating to both internal and external training.

Health & Safety:
To assist with the development of a sustainable H&S plan for the business.

Main duties:
To ensure all incidents and near misses are recorded and reported where appropriate.

Maintaining the Health & Safety register and site folders to ensure all statutory checks have been completed and relevant records are saved.

Promote a positive culture of health and safety in the workplace.

Assist in the rollout of a new office and home worker risk assessment processes.

Skills and experience:
A friendly ‘can-do’ attitude with a commitment to delivering work to a high standard.

Takes ownership of tasks and pride in completing them accurately and efficiently.

Advanced Excel user, preferably with experience of all MS Office applications.

Experienced admin user of an HR system, preferably Bizimply.

Excellent interpersonal and relationship-building skills.

Good time management.

Flexibility and willingness to learn.

Works well under pressure.

Enthusiastic with a positive and upbeat approach to work.

As an equal opportunities employer, who is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.